buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff. Arranged to have item shipped as soon as they could for me. It arrived within two days. Would certainly use this company again. Top notch!”

Helpful Report

Posted 10 years ago

Hi Mrs Estelle, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 10 years ago

“I was very pleased with the quaich I received from this company. The price I paid was very reasonable. A beautiful little object, exactly what I wanted.”

Helpful Report

Posted 10 years ago

Hi William, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 10 years ago

“I ordered the Quaich as a last minute gift to be delivered by Express Delivery the next day. It arrived well within the 24 hours and was beautifully boxed and presented. It was exactly as shown on the website, the perfect gift. A great service, would thoroughly recommend buyaquaich.com. Kerrie Knox.”

Helpful Report

Posted 10 years ago

Hi Kerrie, Thanks so much for your kind review! Its lovely to hear you will recommend us to your friends! Hopefully they'll be just as pleased as you are. I do hope we will see you back with us again ~ Sam

Posted 10 years ago

“I'm extremely pleased with my Quaich, however I feel the packaging could be much improved. The quaich arrived in a box which was completely bare inside and the lid didn't fit too well. This is a christening gift for my granddaughter and I will now have to get tissue paper to line the box and make it look more like a special gift. I wouldn't have objected to paying a bit more for a nicer box.”

Helpful Report

Posted 10 years ago

Hi Maureen, Thanks very much for your kind review and for your helpful comments on our packaging! I am so pleased to hear you are happy with your quaich, I am sure it will be a well received gift. I really hope that we will see you back with us again in the future ~ Sam

Posted 10 years ago

“Good service. Nice quaich, crest engraved as ordered, and delivered in just over a week.”

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Posted 10 years ago

Hi Alan, Thanks very much for your kind review! I am so pleased to hear you are happy with your order! ~ Sam

Posted 10 years ago

“Well chuffed, exactly what I ordered, prompt and efficient service, a great gift product and I will certainly be using them again.”

Helpful Report

Posted 10 years ago

Hi Leslie, thanks so much for taking the time to leave us such a kind review! I am so pleased to hear you are so happy with the quaich! I do hope we will see you back with us again. ~ Sam

Posted 10 years ago

“First off thank you for getting the quaich to me so fast!! It was for a friend's birthday & couldn't believe it arrived less than 40 from when I ordered it! (so arrived on the day in question) The quaich was better than what I expected & my friend was took back by such a gift! Thanks again Dexter.”

Helpful Report

Posted 10 years ago

Hi Dexter, Thanks so much for your kind review! I am so pleased to hear that your friend was so happy with it! I do hope that we will see you back with us again in the future ~ Sam

Posted 10 years ago

“Packaged well to give as a gift. Excellent quality. Made a special present for a couple marrying in Scotland. Thank you.”

Helpful Report

Posted 10 years ago

Hi Karen, Many thanks for your kind review. It's great to hear that we've been able to help you out with your order and that this has been appreciated. I'm sure this will be a treasured gift. ~Rach

Posted 10 years ago

“Firtsly, your receptionist was extremely helpful and polite. I ordered the Quaich very last minute and at 5pm too! I asked for it to be delivered quickly and it arrived the very next day. The birthday boy, a very wealthy 75 year old, who I thought probably had everything, was absolutely thrilled to bits with this gift as it was something he actually did not have. His wife wanted to put it in the cabinet - he tells me it is staying out as he intends to use it frequently! Thanx a million for such a speedy, brilliant service.”

Helpful Report

Posted 10 years ago

Hi Angela, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 10 years ago

“I was absolutely delighted with Quaich.It is now on its way to Canada.I would definitely recommend your company.Once again thank you.”

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Posted 10 years ago

Hi Jean, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase, I'm sure it will be a well received gift. ~Rach

Posted 10 years ago

“Very fast delivery, good quality simple quaich with engraving”

Helpful Report

Posted 10 years ago

Hi Margaret-Ann, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 10 years ago

“Very good service i ordered a quaich & plinth as a wedding gift with engraving on both pieces, my order arrived within the time stated and i found the plinth had some scratches on it which i was not happy with, i contacted buyaquaich.com about it and they replaced the damaged plinth within 3 days. The returns process for the damaged plinth was simple enough to complete and i would highly recommend buyaquaich.com and fully intend to use them again.”

Helpful Report

Posted 10 years ago

Hi James, Many thanks for your review. It's always good to hear from happy customers. We take great pride in our customer service and am pleased you appreciate this. It's a shame we ran into a problem but glad we were able to resolve this. ~Rach

Posted 10 years ago

“Even though I live in the Far East, it still took only a week to receive my quaich. Very nice service all around. Very pleased with the look of the elm and the pewter. Thank you!”

Helpful Report

Posted 10 years ago

Hi Jason, Many thanks for your review. It's always good to hear from happy customers. We take great pride in our quality, dispatch and customer service so pleased you appreciate this and your quaich. ~Rach

Posted 10 years ago

“I live in California, so shopping online for something that is out of country, is scary. Your website was easy to scroll through, which made my shopping experience pleasant. Your response time for emails was wonderful, thank you. I had my order shipped directly to my friend, and he got it right on time. Also, he loves it! When I need another, I'll feel confident in ordering through you again. Thank you.”

Helpful Report

Posted 10 years ago

Hi Jane, Thanks so much for leaving us good feedback, so happy you enjoyed your experience with buyaquaich.com. Glad to hear it was also a well received gift. ~Rach

Posted 10 years ago

“I had a number of questions regarding the quaich which were answered more than adequatelly by the young lady at the other end of the phone. There were difficulties related to delivery too and these were ironed out very efficiently. Iwould recommend your company to my friends and family without question.”

Helpful Report

Posted 10 years ago

Hi Pamela, Many thanks for your review. It's always good to hear from happy customers. We take great pride in our customer service and am pleased you appreciate this. ~Rach

Posted 10 years ago

“Very pleased with the whole purchase, from website design, ordering and then goods arriving! Bought the Quaich and asked for engraving in the bottom of the bowl... That's exactly what I got. It looks beautiful. I am so looking forward to presenting it to the happy couple at their wedding ( my daughter by the way so only the best!) in September.”

Helpful Report

Posted 10 years ago

Hi Karen, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've had a good experience with buyaquaich,com. All the best for your daughters upcoming wedding. ~Rach

Posted 10 years ago

“Lovely looking object, very nicely engraved exactly as we wished.”

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Posted 10 years ago

Hi David, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your quaich and the engraving. ~Rach

Posted 10 years ago

“Great quality and fast delivery in MORE than enough time for my wedding! Thanks very much!”

Helpful Report

Posted 10 years ago

Hi Sara, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible, glad it made it to you for your wedding in good time, one less thing to stress about. Congratulations to you. ~Rach

Posted 10 years ago

“Outstanding service and product”

Helpful Report

Posted 10 years ago

Hi Craig, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 10 years ago

“First class item on its way to the newlyweds . I am sure they will love it .”

Helpful Report

Posted 10 years ago

Hi Ann Thanks so much for leaving us good feedback. Glad to hear it was to be sent out as a wedding gift, it makes a great present. ~Rach

Posted 10 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews