Buyee Reviews

“ For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. ”

“ Their website does not reflect all of the information on the original Japanese seller's item page and so I paid for the item without realizing the cost to ship domestically because that price was not made available. ”

“ Since they could not tell me the price, I asked them to tell the seller to ship without the box, and package as best they can, and that if the items arrived damage, that is why I paid for shipping insurance. ”

“ Won auctions of 4 bearbricks from a seller declaring 100% genuine products or else full refund. Buyee support refused to give refund and also prevented me from contacting the seller. I asked whether the seller had broken any Buyee rules by selling fakes but no reply. No returns, no refunds and no recourse. ”

“ My friend got scammed with fake items which got delivered yesterday luffy manga and first edition charizard card and case of opo5 japanese case and I asked them just now if I got scammed will you able to refund me in that case? As the items are in your website they said they cannot ”

“ We'll start out by saying I used them for years and never had an issue now that I finally had a problem where item I spent hundreds of dollars on came damaged I paid for their optional inspection and insurance plan to make things worse the damage was caused by a poor repacking on their side where they stuck the item in a box three times the size with nothing more than one layer of little bubble wrap and a couple pillow packs binary simply responded over and over again that they could not verify the original condition from the auction therefore I am not entitled to any refund even though it's clearly their fault not to mention what the point of paying for inspection if they don't inspect it even though it has a inspection sticker on it just place truly is a scam selling you fake coverage and refusing any type of customer service when things go wrong and definitely would never trust them with anything of value ”

“ Won auctions of 4 bearbricks from a seller declaring 100% genuine products or else full refund. Buyee support refused to give refund and also prevented me from contacting the seller. I asked whether the seller had broken any Buyee rules by selling fakes but no reply. No returns, no refunds and no recourse. ”

“ Buyee customer service said that for items above a certain price point, they cannot help, even though I paid for their extra service option. ”

“ We'll start out by saying I used them for years and never had an issue now that I finally had a problem where item I spent hundreds of dollars on came damaged I paid for their optional inspection and insurance plan to make things worse the damage was caused by a poor repacking on their side where they stuck the item in a box three times the size with nothing more than one layer of little bubble wrap and a couple pillow packs binary simply responded over and over again that they could not verify the original condition from the auction therefore I am not entitled to any refund even though it's clearly their fault not to mention what the point of paying for inspection if they don't inspect it even though it has a inspection sticker on it just place truly is a scam selling you fake coverage and refusing any type of customer service when things go wrong and definitely would never trust them with anything of value ”

“ So i go for Buyee's custom service request for help, and they replied me refund cannot be made, and throw out : *Information regarding the defective part on the item page is considered ambiguous. ”