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Calor Ireland Reviews

4.6 Rating 2,189 Reviews
90 %
of reviewers recommend Calor Ireland
4.6
Based on 2,189 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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I found Calor Ireland to be of excellent service and very prompt delivery and the delivery person very efficient and pleasant
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Posted 2 years ago
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Posted 2 years ago
Ordering was easy, no problems. Delivery was fast but it was left in my driveway by the delivery company without them even knocking on my door. The metal fabrication on the unit itself is very flimsy and easily damaged. There was some small rust patches and scratches on the unit when it was unpacked.
Helpful Report
Posted 2 years ago
Thank you for your feedback Damian. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear there were issues with your order, however we can see from our records that this was not reported to us, so not allowing us the chance to resolve it. You can contact our customer service team to discuss this further and apologies for any inconvenience caused.
Posted 2 years ago
Easy used . Good value, quick delivery service.
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Posted 2 years ago
Thank you for your feedback Francis, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 2 years ago
Deliver with in 5 days love cooking with as I am a chef I am very impressed the only problem is the bag didn't last 2 min and the ignition didnt work but a great bit of kit
Helpful Report
Posted 2 years ago
Thank you for your feedback Jamie. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear there were issues with your order, however we can see from our records that this was not reported to us, so not allowing us the chance to resolve it. You can contact our customer service team to discuss this further and apologies for any inconvenience caused.
Posted 2 years ago
Great service, fast delivery
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Posted 2 years ago
Thank you for your feedback Phillip, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 2 years ago
I bought a caravan water heater and I received the wrong chimney flue. I sent it back and received the same wrong size. I then had to go and buy the correct chimney flue from another supplier. As you know gas fitters are very hard to find. I have now being charged for three visits and my daughter has missed her holidays in the caravan.
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Posted 2 years ago
Thank you for your feedback Hector, it is very important to us. We are sorry to hear that you received the wrong product on two occasions and for any inconvenience this caused you.
Posted 2 years ago
To whom it may concern, the appliance a barbecue arrived broken. LId dented and nobs broken. As of yet i have had no contact regarding replacement or refund.
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Posted 2 years ago
Thank you for your feedback Marie, it is very important to us. We are sorry to hear that your BBQ arrived damaged. We can see that a member of our Customer Service Team has been in contact with you and that this has been resolved. We apologise for any inconvenience that was caused.
Posted 2 years ago
Very happy with calor order Sunday evening was delivered Tuesday lunchtime excellent service would use them again thank you calor
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Posted 2 years ago
Thank you for your feedback Michael. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Posted 2 years ago
Product arrived well packaged and was easy to assemble. Had no problem in connecting up the gas and the patio heater started up first go. There was some initial smoke coming out of the top of the heater but figured that was just a part of turning it on for the first time. I also got the cover for the patio heater and that works great in protecting it from the elements.
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Posted 2 years ago
Thank you for your feedback Louisa. It is very important for us to ensure our customers are provided with the highest quality of service and products.
Posted 2 years ago
Great service and delivery time was excellent.
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Posted 2 years ago
Thank you for your feedback Paul, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 2 years ago
Very prompt delivery. Excellent product
Helpful Report
Posted 2 years ago
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 2 years ago
Hi there, I have just sent a message to Hamilton gas products in the UK whom I assume is a sister company to the Calor has Ireland? Anyhow, the delivery was good but the product arrived (400 sg campingaz stove) without any leg/stand supports so I have asked for these to be delivered. This was unfortunate as it made use of the product for a camping weekend to be very unsafe around kids. Thanks, Tim
Helpful Report
Posted 2 years ago
Thank you for your feedback Tim, it is very important to us. We are sorry to hear that your camping stove was missing the leg/stand supports. We can see that the manufacturer was contacted and they sent out replacement leg/stand supports. We apologise for any inconvenience and upset this caused.
Posted 2 years ago
No complaints - Product received on time
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Posted 2 years ago
Thank you for your feedback Declan, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 2 years ago
The wheels supplied for the item are not strong enough to support the weight of the burner when the gas bottle is on board and have collapsed
Helpful Report
Posted 2 years ago
Thank you for your feedback Patrick. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear there were issues with your order, however we can see from our records that this was not reported to us, so not allowing us the chance to resolve it. You can contact our customer service team to discuss this further and apologies for any inconvenience caused.
Posted 2 years ago
Very efficient and prompt delivery
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Posted 2 years ago
Thank you for your feedback Brenda, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 2 years ago
Prompt delivery , great price , will definitely purchase again from Calor Ireland
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Posted 2 years ago
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Posted 2 years ago
Fast delivery quality goods
Helpful Report
Posted 2 years ago
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 2 years ago
Great customer service, as I had a query that was sorted fast. 👍
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Posted 2 years ago
Thank you for your feedback Paul. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
Posted 2 years ago
Service was brilliant bbq was delivered in 2 days. It is a great bbq, very compact ideal for camping as it packs away so well. Will definitely use this service again
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Posted 2 years ago
Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.
Posted 2 years ago
Great service and after sale service . Quick reply to a little issue with product but very quickly rectified.
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Posted 2 years ago
Thank you for your feedback Joe. We are pleased that you are happy with our service and our after-sales via our Customer Service Team.
Posted 2 years ago
Calor Ireland is rated 4.6 based on 2,189 reviews