Calor Ireland Reviews

Name: Calor Ireland
Address: 7, Balloo Crescent, Bangor, Bangor
Rating: 4.59

4.6 Rating 2,190 Reviews

90 %

of reviewers recommend Calor Ireland

4.6

Based on 2,190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Calor Ireland 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I used a gas heater as I’ve got a cold room. Heats up really quickly but I’m getting a gassy smell - is that normal with this unit?”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us. There can be a gas smell with gas heaters. Gas is being burned inside the heater. The combustion process is happening. This can affect some customers, were others will not notice it. We recommend visiting someone with a gas heater before purchasing so you are aware of its suitability.

Posted 2 years ago

“Great Service by Calor. I ordered a Gas Heater online and it arrived within 3 working days. I would highly recommend them.”

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Posted 2 years ago

Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top-quality products and excellent service.

Posted 2 years ago

“We ordered, wS delivered timeously and happy with the product”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Excellent service. Ordered on day one, arrived day two. Unreal service. Easy install and exceptional economical heat output. Easy decision in these lean times.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service, which includes the dispatch and delivery process.

Posted 2 years ago

“Excellent service, product exactly as described”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 2 years ago

“Good service, v.prompt.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Fast dispatch and delivery, but a poor product.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Order very quickly delivered, product in perfect working order and impeccable customer service. Nice voucher too, couldn't be happier.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“Please don't use DPD for deliveries”

Helpful Report

Posted 2 years ago

Thank you for your feedback. It is very important to us. We are sorry you had issues with the courier but are glad it has been resolved.

Posted 2 years ago

“Everything was 100%.from description to delivery but the £10 voucher I recieved of my next refill seems like a joke.Retailers refuse to accept it and I was stood there made to feel like I was some sort of fraudster.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. It is very important to us. All Calor cylinders have been informed of the voucher promotion and should accept them. They will be contacted again to remind them of this. We are sorry for the time and inconvenience it caused you.

Posted 2 years ago

“I was happy with the product initially, however after a few days of use I began to have intermittent issues, the pilot light will not stay on and the heater cuts out after about 30 minutes. I have emailed info a few times with no response as I want to ensure I am using the unit correctly or if there is a fault with my unit.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Jason, it is very important to us. We are sorry to hear that you are having issues with your heater. A member of our Customer Service Team will be in contact with you today to resolve this.

Posted 2 years ago

“excellent service and no hassle transaction well done”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“Website and payment easy to use.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“Very efficient , ordered on a Wednesday and delivered Friday.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“leap and bounds ahead of non flame type heating”

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Posted 3 years ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 2 years ago

“Very disappointed with purchase. It took 4 hours lighting outside on full power before my alarms stopped being triggered, There was an unpleasant lingering smell for some days after. Would not recommend it. Helen Mckeon.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Helen, it is very important to us. We are sorry to hear that you are having issues with your gas heater. A member of our Customer Service Team will be in contact with you to resolve this.

Posted 2 years ago

“Came quivkly”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Ordered a 2 ring gas camping cooker and works great. Easy to order online and delivery was very quick. Overall Calor were very easy to deal with.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“I'm please with the product”

Helpful Report

Posted 3 years ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 2 years ago

“Gas heater Stopped working earlier today. Fire not coming up, just a spark. Bought the gas heater just less than 2 weeks ago and already having issue. Unfortunately confused, can't return because I have used it destroyed package .”

Helpful Report

Posted 3 years ago

Thank you for your feedback Femi, it is very important to us. We can see that you have had several calls with our Customer Service Team and they have been trying their best to assist you. We have offered to collect the heater and bring it back for testing but unfortunately, as explained on the phone, the heater has to be protected by some form of packaging as the courier will not collect it. Our Customer Service Team is waiting for you to come back to them so they can arrange the collection.

Posted 2 years ago

Calor Ireland is rated 4.6 based on 2,190 reviews