Calor Ireland Reviews

Name: Calor Ireland
Address: 7, Balloo Crescent, Bangor, Bangor
Rating: 4.59

4.6 Rating 2,189 Reviews

90 %

of reviewers recommend Calor Ireland

4.6

Based on 2,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Calor Ireland 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 3 years ago

Thank you for the positive feedback.

Posted 3 years ago

“Thank you received what I ordered very good deliverly time and great service thank you”

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Posted 3 years ago

Thank you for your feedback, Paul. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 3 years ago

“Very Fast delivery, good service, satisfactory to purchase from”

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Posted 3 years ago

Thank you for your feedback James, it is vital to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 3 years ago

“I bought a gas heater from you and you didn't make it clear that the regulator isn't fit for use in Ireland, since they don't sell gas cylinders in Ireland. I had to go an purchase another regulator and fit it, then 2 weeks later you decided to send me an adapter for it. Bit disappointing.”

Helpful Report

Posted 3 years ago

Hi Mindaugas, We're sorry you didn't receive an adaptor with your original order. I have logged this with our warehouse to ensure this is avoided in future. However, thank you for your kind feedback considering the error made.

Posted 3 years ago

“Good quick dispatch”

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Posted 3 years ago

Thank you for your feedback. We aim to provide a quick delivery service for all of our customers.

Posted 3 years ago

“My first order and the product was adequate, but could have been in better condition on receipt.”

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Posted 3 years ago

Thank you for your feedback, Stephen. We're pleased you're happy with the service provided. I have requested a member of the Customer Services Team contact you regarding the condition of your heater.

Posted 3 years ago

“The day after I ordered I received an email saying my order was shipped and it arrived the following day. A very efficient service and the heater is good too!”

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Posted 3 years ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 3 years ago

“I was very happy with the efficiency with which I experienced in buying my product, having it delivered promptly and getting expert advice on the correct product. I give them 5/5”

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Posted 3 years ago

Thank you for your feedback, Bernadette. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 3 years ago

“Their service is very good and immediate. I am very happy with that 5.8 kw gas burner.”

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Posted 3 years ago

Hi Rajan, We're pleased that you're happy with the service and product provided. Thank you for the kind feedback.

Posted 3 years ago

“great, speedy service”

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Posted 3 years ago

Thank you for your feedback, Ken. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 3 years ago

“Very disappointed with delivery I placed my order on a Tuesday 10th and didn’t get my order till Thursday 19th .Very slow, I needed Gas for Saturday 14th.”

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Posted 3 years ago

Thank you for your feedback, it is very important to us. We are sorry to hear that your order arrived two working days later than expected and for any inconvenience this caused you.

Posted 3 years ago

“Very pleased with the swift delivery service”

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Posted 3 years ago

Thank you for your feedback, Judy. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 3 years ago

“The BBQ I ordered had parts missing so I cannot assemble or use. I'm still waiting on the parts with no communication from Calor. I understand that its not Calors fault that the parts were missing from the campingaz box but I would expect to be kept informed of when I should expect to receive the missing parts. Over a week now since I was assured the parts were ordered and I have received no parts or communication from Calor.”

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Posted 3 years ago

Thank you for your feedback Chris. Customer satisfaction and providing a good quality service to all our customers is very important to us. Apologies for any delay, I can see one of our customer service team is dealing with this and working with Campingaz to get the required parts out to you as quickly as possible.

Posted 3 years ago

“Fantastic service!”

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Posted 3 years ago

Thank you for your feedback, Ruth. We're pleased you're pleased with the service provided.

Posted 3 years ago

“Ordered campinggaz bbq great bbq would recommend also very fast delivery”

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Posted 3 years ago

Thank you for your feedback Paul. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.

Posted 3 years ago

“Great service and great BBQ!”

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Posted 3 years ago

Thank you for your feedback Asad. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 3 years ago

“No complaints delivery on time”

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Posted 3 years ago

Thank you for your feedback Dan, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Great size, easy clean, strong, great product.”

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Posted 3 years ago

Thank you for your feedback Michelle. Customer satisfaction is paramount, and we are pleased that you are happy with your cooler and the service we provided.

Posted 3 years ago

“Would buy again far bigger than expected”

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Posted 3 years ago

Thank you for your feedback Teresa. Customer satisfaction is paramount, and we are pleased that you are happy with your boiling ring and the service we provided.

Posted 3 years ago

“The item purchased, a patio heater,was shipped with the incorrect parts. It was only when it was almost completely assembled would you jotice. The incorrect parts make it impossible to complete. What's more when I contacted Calor, they just passed the matter on to the another company stating they don't supply the items. This is very frustrating as one of the reasons for purchasing the item from calor gas direct,was due the reputation of the company. It seems they have washed their hands once the payment has been made.”

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Posted 3 years ago

Thank you for your feedback. We have had a look into the correspondence between you and our advisor. I have noted that our agent apologised for any inconvenience and has arranged for the missing parts to be dispatched to you directly from our supplier as spares aren't available from us directly. This should be resolved promptly for you.

Posted 3 years ago

Calor Ireland is rated 4.6 based on 2,189 reviews