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Canine Concepts Reviews

4.5 Rating 780 Reviews
87 %
of reviewers recommend Canine Concepts
4.5
Based on 780 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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Phone:

01869349777

Email:

info@canineconcepts.co.uk

Location:

Unit 2New CommonStone Hall FarmLittle HallingburyBishop's StortfordHertfordshire
BISHOP'S STORTFORD
CM22 7RS

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very good service excellent product very fast delivery
Helpful Report
Posted 9 years ago
Super boots for our boxer dog but just a little bit big so need strapping really tight
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Posted 9 years ago
Good experience from start to finish. Dogs Twiggy and Muffin seem to enjoy wearing them. They keep them nice and dry in the rain and keeps them warm as well. Hope you get a biscuit with your tea. Merry Christmas.
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Posted 9 years ago
I bought 5 toys and one is prettier than the other. I simply loved them but the dogs haven't seen them yet as the items will be placed under the Christmas tree together with the family's gifts. Thanks ever so much for the extra toy you sent me. That was really kind if you. Regards and best wishes for the Festive Season. Anna Maria Rosso (Malta)
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Posted 9 years ago
We haven't received what was ordered yet, so can't comment!
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Posted 9 years ago
The customised labels take 6-8 weeks as advised on the website. If you want to cancel your order, then please let us know and we can fully refund. The reviews are meant to rate the company, not the timescales that are already advised in the website. Kind regards, Patricia
Posted 9 years ago
I have ordered a few items now from you, dog toys & two dog coats. Both orders arrived quickly and although unfortunately one of the dog coats didn't fit one of my dogs, I returned and received a replacement within a week. Very good service and would definitely recommend them to a friend.
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Posted 9 years ago
super service thank you
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Posted 9 years ago
Delivered on time - exactly as described and the dog loves it
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Posted 9 years ago
hasn't been deliverd
Helpful Report
Posted 9 years ago
Dear Kayleigh, Thank you for your review. As per our website, the customised labels you ordered take 6-8 weeks to get us. As soon as we receive them , we will post them by 1st class post. If you prefer to cancel your order, then please let us know. Kind regards, Patricia
Posted 9 years ago
great nice and light .
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Posted 9 years ago
I recently placed an order for Xmas toys for my 3 dogs but the order went missing in the post. After checking with my sorting office who said they didn't have any outstanding parcels for me, I contacted Patricia at Canine Concepts and she immediately confirmed that she would resend the items to me. They arrived within a few days. The quality of the items is excellent and the same applies to the Customer services as well. Thank you for a fast and positive experience.
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Posted 9 years ago
Very satisfied customer - speedy delivery, products as advertised, and two free 'extras' for Christmas!
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Posted 9 years ago
Bought several Dogs toys ready for Christmas and they arrived very quickly within a couple of days. All toys are excellent very good quality and great value for money they include Petface Christmas Long Legs, Doggy Santa, Raggy dog, knasher dog toy and roped leg reindeer. our dog is going to love each and every one of them!!!
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Posted 9 years ago
Not worth the money. You get two tiny little devices that light up red when my dog barks and it makes no difference, she still keeps on barking every sound she hears!!
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Posted 9 years ago
I was very pleased with my order which arrived quickly . It was exactly what I wanted and of good quality. My puppy loves it, the door is left open and he often goes in to play with his toys in peace and gives me peace at the same time. Thank you
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Posted 9 years ago
Dear Pamela, Thank you for your review, but you did not order dog food from us (we do not sell dog food), you ordered the dog crate from us, which we despatched promptly. If you would be so kind as to revise your online review, we would be most grateful. Kind regards, Patricia
Posted 9 years ago
Excellent customer service. The colour cover I wanted was out of stock, an alternative was offered by phone so delivery wasn't delayed. Lewis springer loves his new bed, so much better than my sofa! ????
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Posted 9 years ago
Rory & I are pleased with his boots as he can have his sore paws protected & be able to get to the park They are not completely waterproof, but the protection is what he needs most The help I got from Patrica was much appreciated, thank you
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Posted 9 years ago
Found this company to be tops . Great delivery times and good priced products would recommend to all . Thanks Mr S Archer
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Posted 9 years ago
Excellent service and products
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Posted 9 years ago
excellent item quickly dispatched-happy to recommend
Helpful Report
Posted 9 years ago
Canine Concepts is rated 4.5 based on 780 reviews