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Canine Concepts Reviews

4.5 Rating 780 Reviews
87 %
of reviewers recommend Canine Concepts
4.5
Based on 780 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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Phone:

01869349777

Email:

info@canineconcepts.co.uk

Location:

Unit 2New CommonStone Hall FarmLittle HallingburyBishop's StortfordHertfordshire
BISHOP'S STORTFORD
CM22 7RS

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I needed some dog boots in a hurry but was unsure of the right size, so ordered two items in two sizes. They were delivered the following day as promised, and the credit for the returned items swiftly appeared in my account.
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Posted 9 years ago
Very please with service, many thanks
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Posted 9 years ago
Great service, delivery prompt - delivery company did not complete status of delivery, although parcel was received - Canine Concepts actually followed up to ensure the delivery had arrived. Never had that from any other online shop. Will certainly use them again and can recommend them wholeheartedly!
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Posted 9 years ago
The bed was really sturdy (better than one we had previously bought which replaced it ...... by far) We love the hard wearing PINK washable cover too ??
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Posted 9 years ago
Prompt delivery.good quality product.doggie much happier now she has some grip on wooden floor.!! Would recommend.whole purchasing experience simple n straightforward.thank you.
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Posted 9 years ago
I bought the Elevated dog bed - Fast efficient service and the product was fantastic quality and easy to assemble.
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Posted 9 years ago
order received during time frame. Main product, dog crate on the whole good.
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Posted 9 years ago
Wrong item sent and had to return it and wait for Canine Concepts to receive the item back before I received a full refund. Item I requested was actually out of stock and unavailable.
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Posted 9 years ago
Dear Rosemary, Thank you for your feedback. I can see we arranged collection of the incorrect item, but the date you gave us was in the future, which is what delayed the refund. The refund was processed immediately. We apologise for the incorrect item sent. Sadly, we had run out of the larger size and we can see that you need it immediately, so couldn't send you the item in the 3-4 days't time we were expecting them in. Please accept our apologies for the inconvenience caused. Kind regards, Patricia
Posted 8 years ago
I found the strap that linked the rear to front harness wasnt long enough so Ive used a velcro strip to extend it, also as he as rear muscle wastage he hasnt much weight in that area so the rear strap didnt hold in place and when was lifted his legs were hunched up so Ive attached a strap under the tail across, works well. Good harness great idea just what I needed to help him up. Be interested to know if anyone else had the same issue. the back straps to hold inplace, works well.
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Posted 9 years ago
We bought 3 x Vet Bed Gold on our vets advice as our dog suffers with dust allergies. He loves to snuggle on them - if we move them he moves with them - in his bed - on the settee - on our bed. He does not itch or scratch when lying on them at all. A real improvement for him.
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Posted 9 years ago
Easy to place order, quick delivery and accurate items in delivery! A great company to do business with, and will continue to do so for a long time to come, whilst recommending them to all the daxie "humums" I have contact with :)
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Posted 9 years ago
hi the boots we got for susie we are very pleased with them thank you angela
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Posted 9 years ago
Decent prices and swift delivery. Will shop again.
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Posted 9 years ago
The quality of the gate was very poor. the first one had to be returned as it arrived damaged. The replacement is broken after three weeks - very disappointed.
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Posted 9 years ago
hi I must say the dog ramp I purchased off your good selves is absolutely ideal for my two rough collies who Im sorry to say have developed arthritis in their legs so they find the extending ramp a god send I also find it very helpful no more lifting them in and out of the car it is extremely light for such a robust commodity ,if in the future I need any thing further I would have no hesitation in using your quick and efficient services so may I say thank you very much keep up the good work !!!! Susan Frost Bridlington
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Posted 9 years ago
The boot does not work for our dog. He has a paw missing and we wanted something to protect his stump.
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Posted 9 years ago
Great website and great prices too, fast delivery, would buy from again
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Posted 9 years ago
Brilliant my elderly dog scuffs his back paws when he walks I bought the shoes for his back legs and they do the job and do not fall off like others I had tried very happy with them and my dig is now enjoying his walks again.
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Posted 9 years ago
It was difficult to determine the size yo choose for a Shar Pei as their noses are quite big and have chunky necks,.
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Posted 9 years ago
You can definitely have a biscuit with you cup of tea!
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Posted 9 years ago
Canine Concepts is rated 4.5 based on 780 reviews