Capitec Bank have a Customer Happiness Grade of D. Customers are happy with their customer service but are unhappy with their returns process and refunds.
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The was an outstanding balance on my account (retirement fund/tax returns and other income from my beneficiaries).
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- Ephraim
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I fell victim to this fraudulent Financial market , which promised great returns through online investments.
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- Jackson
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I saw an interview over the much hype Tesla Financial program and invested the initial minimum of USD 240000, after then i started getting an incessant barrage of phone calls from this broker who tried to pressure me to increase my investment to the next
and after so as to double my returns.
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- Maria Edison
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Be very careful at Capitec ATM Brooklyn. On 11th May 2025 i visited the ATM and it took my bank card and a cash withdrawal was made at ABSA ATM. I I lodged a claim and now Capitec refuses to refund my funds. The CCTV are sufficient evidence that I did not make the withdrawal. Daylight robbery from Capitec and will not bank with them again!!Lost client and hope more follow suit..They dont care about their clients..
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- Imtiaz Mohamed
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Despite reporting this incident, it has not been resolved, and we have yet to receive a refund.
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- Vicky Pretorius
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"Warning: Scammed by Capitec Bank But thanks to RESORUS.COM, I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"
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- Kiara
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I was impressed by the response I got from the customer service representative. They responded to all my questions and helped me more on the bank's products and services
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- Farirai Lean Kachuta
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Great service for the fraud on my account got all my money back that is customer service
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- Mr Pienaar
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I’ve received a great service from Awelani n Mathye excellent service from Elim branch they deserve an award
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- Anonymous
