“I hvae been purchasing checkbooks for several years. This year not only the price was much higher, the quality was not great and I was not provided a check book cover. So very disappointed. I think this is the last I will buy anything from Carousel Checks. My bank charges the same amount with added protections.”
Hi Mohammad,
Thank you for your feedback. For future orders, please feel free to give our customer service team a call, and we’ll be happy to inform you of any discounts available at the time of your order.
We do offer checkbook covers, though they are an additional charge. We have a variety of options, many of which are quite affordable.
If you have any questions or concerns, please don’t hesitate to reach out to our customer service team at 708-613-2452, Option 1.
Thank you again, and we look forward to assisting you!
Best regards,
Carousel Checks
“I appreciate that all of my information remained in place and I was able to order starting at the next numbered check! Quicker delivery than expected, great value for product.”
“I have ordered check before with no problem. My last order didn't arrive two weeks after the order was placed. I inquired on their website and someone called the next day saying that orders to Hawaii, Alaska and Puerto Rico were flagged for insufficient postage. The person I spoke with claimed that was not the case. They reprinted my order and said theywould send it out on a different carrier. That took over two weeks to arrive. The worse thing is my initial order is unaccounted for. No communicatio as wether it was sent back or is lost somewhere with my info.
Very poor customer service. I am not odereing from you again.”
Hello Noel
Thank you for your feedback. I’m very sorry to hear about the delays with your recent order.
We did recently encounter delivery issues with USPS, which affected some orders—including those to Hawaii. We’ve since addressed this with USPS to help ensure timely delivery moving forward.
I understand how frustrating this experience must have been, and I apologize for any inconvenience it caused. Please know your security is important to us.
Thank you again for sharing your experience. If there’s anything further I can do to help, please let me know.
Sincerely,
Carousel Checks Customer Service
“Customer service is excellent, however the quality of the replacement self ink stamp is poor.
Cannot read most the bank numbers as they run together. They need to be larger.
I had to throw the replacement away.
The checks would be perfect if the perforation was better as they are quite hard to tear.
Everything did arrive fast.”
“This is the 2nd time that the delivery time was later than estimated even when paying the extra fee for faster delivery. It has been 9 days so far without delivery. It would have been faster using USPS instead of DHL. Won't be using Carousel in the future.”
Hi Ronald,
I hope you're doing well. I just reviewed your order, which was placed on October 30, 2024. It took 2 business days to print your checks, and they left our building on November 4, 2024. Since you selected Ground shipping, which typically takes 6-9 business days, your order was delivered on November 8, 2024 — 4 business days after it shipped, which falls within the expected delivery window.
If you're looking for faster processing and shipping in the future, I would recommend selecting our Plant Rush option, which reduces the production time by 2 days. Additionally, we offer expedited shipping methods for quicker delivery.
Thank you for your order, and please don't hesitate to reach out if you need further assistance.
Best regards,
Carousel Checks
