“I agree with the users who have said that the checks are not adequately perforated and too tightly bound. They tear and rip instead of coming loose easily. Particularly bad with packs of duplicate checks.”
Hello
Thank you for your feedback!
We are sorry to hear you had this experience and would like the opportunity to resolve to your satisfaction.
Please contact our team at 708-613-2452
Hello
Thank you for your review!
Your order was submitted for 2 separate sets of 2 boxes of checks, in both set an entry for the same starting check number was provided. Due to the volume of orders submitted daily no review of provided information is made, we print exactly as submitted by our customer.
Additionally we show that you spoke with our customer service team via email and an offer was made for free replacements however we hadn't heard back.
Please contact our team at 708-613-2452 for assistance.
“I was very disappointed when a Handling Charge was included after I had begun completing the checkout. I think that is very, very dishonest. I will not be order any further checks from you unless that Handling Charge is reversed.”
Hello Allan
Thank you for your feedback!
Handling charges are customary in our industry, they cover costs associated with shipping your order; including packaging and labeling.
We would welcome the opportunity to speak with you directly to ensure you received the best value!
Kindly contact our customer service team by phone.
Ph: 708-613-2452 M-F 830-5 CST
Best Regards
“Its taken over a month for my check order to be processed and I still do not have them. This is wirse than ru=idiculous for business checks to take this long. I paid $175 over a month ago up front,”
Hello Rebecca
Thank you for your feedback!
A review shows the order had been pending additional information to complete your order.
We received a call from you on 2/2 resolving our inquiry and we produced and shipped your order the following day.
We hope that this resolution is to your satisfaction, please contact our team if we can be of further assistance.
Ph 708-613-2452 M-F CST
“I ordered a box of personal checks, put my information in and viewed the voided check of the final view of the check with my information before completing the purchase. What do they send me? Deposit tickets only. I ask for a replacement or refund? They say no.”
Thank you for your feedback!
Order details show you order contained only "Personal Deposit Tickets".
We are pleased to see our customer service agent emailed to offer to assist with providing you checks at no charge, simply asking for you to cover the shipping and handling.
We would still like to extend to you this offer and hope to offer you assistance.
Please contact our customer service team.
Ph: 708-613-2452
830-5 M-F CST
“Ordered checks for my business they took over a week to email me saying they needed verification documents that I provided and yet they canceled my order and still hasn't been refunded back! Stay very far away from this company!”
Hello
Our apologies!
Due to the nature of our product line containing very sensitive account information we do often require additional verification to ensure checks are being ordered by the account holder.
We would like the opportunity to discuss the process as well as look into your concern regarding a refund.
Please contact our customer service team.
Ph: 708-613-2452 830-5 CST
