Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. Please give us a call as I feel we can resolve this issue for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you,
Carousel Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
It appears your order was delivered on September 10, 2024. This does fall within our 6-10 business day estimate of delivery for ground shipping. If you have not received your order still, please let us know immediately so we can make this right with you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you would like to go with a different style of check that better suites you, we would be more than happy to provide a courtesy reprint on us.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. Please give us a call as I feel we can resolve this issue for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you for your order,
Carousel Checks
“Shipping charges are enormous. It doesn't cost that much to send practically weightless mailing labels. And they're being deceptive when they separate shipping from the handling charges. I don't trust ordering from a merchant that engages in such blatant deceptive practices.”
Hello
Thank you for your feedback!
We offer a variety of shipping options at varying prices, we even offer Free Bulk Shipping on personal checks if elected.
The additional of handling fees is customary in our industry and covers the cost or packaging and preparation to complete the shipment of your order.
“Was happy to find checks at a decent price. That was quickly changed when I was double charged. Called the company immediately and was told there was nothing they could do, I would have to contact my bank. Now I have to wait possibly over 90 days to get a refund. Rick was not only not helpful but rude.”
Hello
Thank you for your feedback and we are sorry to hear you had a poor experience!
We would like to know more about your experience.
Please contact our office and ask to speak with a supervisor.
Ph: 708-613-2452
Hello
Thank you for your feedback!
We offer a variety of options to offer savings for customers looking for the best value.
We see you utilized a coupon saving $29.98, this is a great value!
We appreciate your business and our team is always happy to help you with ensuring you take advantage of the best available savings.
Hello
Thank you for your feedback!
We'd like to learn more about your order, quality product is of our highest importance.
Please contact our team at: 708-613-2452
“There are MULTIPLE ISSUES within your billing system where it causes issues in personal bank accounts and Carousel Checks does not want to take the blame for their own mistakes and what they cause. Even two weeks after having my personal bank corrected from the issue Carousel Checks created, now Carousel Checks want to take me into debt collections for a charge that was already paid for via credit card payment directly with a sales rep with Carousel Checks. Highly unlikely that Carousel Checks will retain my business going forward. For any new customer reading this review, be prepared to have issues with this company if you are doing anything online with them. ONLY deal with a sales rep on the phone if ordering/paying for an order.”
Hello
We apologize for your experience and show that our department had spoken with you to discuss the issue and full resolution.
Please do not hesitate to contact us with any further inquires or concerns.
Ph: 708-613-2452
“I agree with the users who have said that the checks are not adequately perforated and too tightly bound. They tear and rip instead of coming loose easily. Particularly bad with packs of duplicate checks.”
Hello
Thank you for your feedback!
We are sorry to hear you had this experience and would like the opportunity to resolve to your satisfaction.
Please contact our team at 708-613-2452
Hello
Thank you for your review!
Your order was submitted for 2 separate sets of 2 boxes of checks, in both set an entry for the same starting check number was provided. Due to the volume of orders submitted daily no review of provided information is made, we print exactly as submitted by our customer.
Additionally we show that you spoke with our customer service team via email and an offer was made for free replacements however we hadn't heard back.
Please contact our team at 708-613-2452 for assistance.
“I was very disappointed when a Handling Charge was included after I had begun completing the checkout. I think that is very, very dishonest. I will not be order any further checks from you unless that Handling Charge is reversed.”
Hello Allan
Thank you for your feedback!
Handling charges are customary in our industry, they cover costs associated with shipping your order; including packaging and labeling.
We would welcome the opportunity to speak with you directly to ensure you received the best value!
Kindly contact our customer service team by phone.
Ph: 708-613-2452 M-F 830-5 CST
Best Regards
“Its taken over a month for my check order to be processed and I still do not have them. This is wirse than ru=idiculous for business checks to take this long. I paid $175 over a month ago up front,”
Hello Rebecca
Thank you for your feedback!
A review shows the order had been pending additional information to complete your order.
We received a call from you on 2/2 resolving our inquiry and we produced and shipped your order the following day.
We hope that this resolution is to your satisfaction, please contact our team if we can be of further assistance.
Ph 708-613-2452 M-F CST
“I ordered a box of personal checks, put my information in and viewed the voided check of the final view of the check with my information before completing the purchase. What do they send me? Deposit tickets only. I ask for a replacement or refund? They say no.”
Thank you for your feedback!
Order details show you order contained only "Personal Deposit Tickets".
We are pleased to see our customer service agent emailed to offer to assist with providing you checks at no charge, simply asking for you to cover the shipping and handling.
We would still like to extend to you this offer and hope to offer you assistance.
Please contact our customer service team.
Ph: 708-613-2452
830-5 M-F CST
“Ordered checks for my business they took over a week to email me saying they needed verification documents that I provided and yet they canceled my order and still hasn't been refunded back! Stay very far away from this company!”
Hello
Our apologies!
Due to the nature of our product line containing very sensitive account information we do often require additional verification to ensure checks are being ordered by the account holder.
We would like the opportunity to discuss the process as well as look into your concern regarding a refund.
Please contact our customer service team.
Ph: 708-613-2452 830-5 CST
