Hello Deena,
Thank-you for your feedback. We are sorry to hear that you had a bad experience. It looks like you did place an order for duplicate checks. We want to make this right for you if you received the incorrect product. Please reach out to our Customer Service team so we can resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
“The check price was ok and the binder price was ok, but the shipping charge was really bad. Unfortunately, they kind of sneak the shipping charge in when you hit the order now button. I regret the purchase for that reason. Way too high shipping charge.”
Hello Paul,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. Please give us a call as I feel we can resolve this issue for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you for your order,
Carousel Checks
“The routing number was entirely incorrect and they placed a meaningless 3-digit number between the account number and the check number.
.
Didn't realize it until I started receiving late notices because my checks weren't going through!!! Total hassle and a somewhat expensive error.”
Hi Kevin,
Thank-you for your feedback. I did look into this issue for you. This order was placed by you the Customer. Unfortunately we do not touch any orders after they are placed by the customer. They go straight from the ordering platform to our presses. Whatever information you put into our website will print on your checks. We would love to do a free reprint of these for you. Please give our Customer Service Team a call!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. Please give us a call as I feel we can resolve this issue for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you for your order,
Carousel Checks
“Worse checks - can’t rip off - all the checks are glued together at the top
Have to use a box cutter to use each check- I’ve never suffered so much trying to use a check
Today again cut my hand trying to get check out from batch - awful awful & I paid higher price from other check manufacturers!!!!”
Hello Elle,
So sorry to hear your experience was not a good one. Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello Barbara!
I looked your order up and show that the package was delivered on August 22, 2024. If you did not receive them, please give our customer service team a call so we can take care of you promptly!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hi Jemicia,
Very sorry to hear that you were disappointed with your experience. Please give our Customer Service team a call back so we can get more details and make this right with you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. Please give us a call as I feel we can resolve this issue for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you,
Carousel Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
It appears your order was delivered on September 10, 2024. This does fall within our 6-10 business day estimate of delivery for ground shipping. If you have not received your order still, please let us know immediately so we can make this right with you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you would like to go with a different style of check that better suites you, we would be more than happy to provide a courtesy reprint on us.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. Please give us a call as I feel we can resolve this issue for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you for your order,
Carousel Checks
“Shipping charges are enormous. It doesn't cost that much to send practically weightless mailing labels. And they're being deceptive when they separate shipping from the handling charges. I don't trust ordering from a merchant that engages in such blatant deceptive practices.”
Hello
Thank you for your feedback!
We offer a variety of shipping options at varying prices, we even offer Free Bulk Shipping on personal checks if elected.
The additional of handling fees is customary in our industry and covers the cost or packaging and preparation to complete the shipment of your order.
“Was happy to find checks at a decent price. That was quickly changed when I was double charged. Called the company immediately and was told there was nothing they could do, I would have to contact my bank. Now I have to wait possibly over 90 days to get a refund. Rick was not only not helpful but rude.”
Hello
Thank you for your feedback and we are sorry to hear you had a poor experience!
We would like to know more about your experience.
Please contact our office and ask to speak with a supervisor.
Ph: 708-613-2452
Hello
Thank you for your feedback!
We offer a variety of options to offer savings for customers looking for the best value.
We see you utilized a coupon saving $29.98, this is a great value!
We appreciate your business and our team is always happy to help you with ensuring you take advantage of the best available savings.
Hello
Thank you for your feedback!
We'd like to learn more about your order, quality product is of our highest importance.
Please contact our team at: 708-613-2452
“There are MULTIPLE ISSUES within your billing system where it causes issues in personal bank accounts and Carousel Checks does not want to take the blame for their own mistakes and what they cause. Even two weeks after having my personal bank corrected from the issue Carousel Checks created, now Carousel Checks want to take me into debt collections for a charge that was already paid for via credit card payment directly with a sales rep with Carousel Checks. Highly unlikely that Carousel Checks will retain my business going forward. For any new customer reading this review, be prepared to have issues with this company if you are doing anything online with them. ONLY deal with a sales rep on the phone if ordering/paying for an order.”
Hello
We apologize for your experience and show that our department had spoken with you to discuss the issue and full resolution.
Please do not hesitate to contact us with any further inquires or concerns.
Ph: 708-613-2452
