“Phenomenal! I had issues received a check cover and they sent one out immediately to only have a dog chewed up! I called them and let them know the issue and that I had reported it and they sent out another immediately with no hesitation and apologize for something that they didn’t even do!”
“I have ordered from carousel checks for over 15 years it’s easy ordering, they apply discounts when they can and I receive my order within 2 weeks.my order is always correct. I will always order from carousel. Thank you”
Hi Robert,
I hope you’re doing well! Upon reviewing your order, I noticed that it was placed online. When orders are submitted online, the information provided is sent directly to our printing presses, and we print exactly what is entered.
In the future, if you ever need assistance with an online order, please don't hesitate to reach out to us. We’d be more than happy to help ensure everything is just as you need and get any new checks sent out to you promptly.
Thank you for your understanding, and we appreciate your business!
Best regards,
Carousel Checks
Hi Michael,
I hope you’re doing well! Upon reviewing your order, I noticed that it was placed online. When orders are submitted online, the information provided is sent directly to our printing presses, and we print exactly what is entered.
In the future, if you ever need assistance with an online order, please don't hesitate to reach out to us. We’d be more than happy to help ensure everything is just as you need. We are willing to send out a new batch of checks to you with the correct information as a one time courtesy. Please give our Customer Service Team a call to assist with this. They can be reached at 708-613-2452 Option 1. We are open 8:30am- 5pm M-F CST.
Thank you for your understanding, and we appreciate your business!
Best regards,
Carousel Checks
“The checks I ordered are of the poorest quality. I would highly recommend to NOT order from this company. I ordered business checks and not only did the checks not come as expected, the paper is so thing you would think it was printed on a tissue!”
Hi Blake,
Thank you for your feedback. I want to assure you that we use the industry-standard 24-pound paper for all of our prints to ensure the highest quality.
If you have any further questions or concerns, please don’t hesitate to reach out. Our Customer Service team is available at 708-613-2447, Option 1, Monday through Friday, from 8:30 AM to 5:00 PM CST.
Thank you for choosing Carousel Checks. We look forward to assisting you!
Best regards,
Carousel Checks
