Hello
Thank you for your feedback!
We would like to work with you on learning more and to provide you with a replacement order.
Please contact our Customer Service Team.
P: 708-613-2452
“Web site not easy to use. It seemed to reject tow addresses I have been using for years. Didn't like the format of my phone number but that is the format for their number on the web site. Extra fees and charges were a surprise. Just not as easy to use as other websites”
Thank you for your feedback about your experience.
We understand that the website's usability presented challenges for you, especially when it came to entering your addresses. We apologize for any frustration caused by this issue.
Moreover, we apologize for any surprise you experienced with additional fees and charges. Transparency is important to us, and we strive to ensure all costs are clearly communicated during the ordering process.
Your feedback regarding the website's ease of use in comparison to other platforms is crucial to us. We strive to provide the best user experience possible.
“I would have rated it 5 stars except for the narrow signature lines. We require two signatures. But the service was quicker than expected and the checks look much better than the ones we are using from our previous vendor.”
“I really enjoyed the selection of checks cost and the ease of doing business. I only wished the checks would include a ledger that could be kept. I still like to keep manual records on some accounts along with eletronic.”
“Shipping charges are enormous. It doesn't cost that much to send practically weightless mailing labels. And they're being deceptive when they separate shipping from the handling charges. I don't trust ordering from a merchant that engages in such blatant deceptive practices.”
Hello
Thank you for your feedback!
We offer a variety of shipping options at varying prices, we even offer Free Bulk Shipping on personal checks if elected.
The additional of handling fees is customary in our industry and covers the cost or packaging and preparation to complete the shipment of your order.
“Was happy to find checks at a decent price. That was quickly changed when I was double charged. Called the company immediately and was told there was nothing they could do, I would have to contact my bank. Now I have to wait possibly over 90 days to get a refund. Rick was not only not helpful but rude.”
Hello
Thank you for your feedback and we are sorry to hear you had a poor experience!
We would like to know more about your experience.
Please contact our office and ask to speak with a supervisor.
Ph: 708-613-2452
