Hello
Thank you for your review!
Your order was submitted for 2 separate sets of 2 boxes of checks, in both set an entry for the same starting check number was provided. Due to the volume of orders submitted daily no review of provided information is made, we print exactly as submitted by our customer.
Additionally we show that you spoke with our customer service team via email and an offer was made for free replacements however we hadn't heard back.
Please contact our team at 708-613-2452 for assistance.
Hello Ernest
Thank you for your feedback and we are sorry to hear you are having this experience!
Please contact our customer service team so we may assist.
Ph: 708-613-2452 M-F 830-5 CST
“I was very disappointed when a Handling Charge was included after I had begun completing the checkout. I think that is very, very dishonest. I will not be order any further checks from you unless that Handling Charge is reversed.”
Hello Allan
Thank you for your feedback!
Handling charges are customary in our industry, they cover costs associated with shipping your order; including packaging and labeling.
We would welcome the opportunity to speak with you directly to ensure you received the best value!
Kindly contact our customer service team by phone.
Ph: 708-613-2452 M-F 830-5 CST
Best Regards
“You advertised free shipping, then posted almost as much for Handling! That was dishonest and was never shown in any of the order information that I saw!”
Hello Leo
Thank you for your feedback!
Handling fee's are assed per item(s) ordered and are therefore not calculated until you reach the checkout page where they are displayed in your order total . The fee's are are customary in our industry and cover costs associated with shipping your order; including packaging and labeling.
We see you have already spoken with a representative to cancel your order however we would welcome the opportunity to speak with you in the future to ensure you receive the best value!
Kindly contact our customer service team by phone.
Ph: 708-613-2452 M-F 830-5 CST
Hello William
Thank you for your feedback!
We would like the opportunity to make this right, kindly call our customer service team.
Ph: 708-613-2452 M-F 830-5 CST
“It was fairly easy to order; however, I had to enter info more than once because it didn't like the format. Oh, and then there was the surprise "handling fee" of $14.40 that was added at the check out with no mention of it at all ahead before hand.”
“Its taken over a month for my check order to be processed and I still do not have them. This is wirse than ru=idiculous for business checks to take this long. I paid $175 over a month ago up front,”
Hello Rebecca
Thank you for your feedback!
A review shows the order had been pending additional information to complete your order.
We received a call from you on 2/2 resolving our inquiry and we produced and shipped your order the following day.
We hope that this resolution is to your satisfaction, please contact our team if we can be of further assistance.
Ph 708-613-2452 M-F CST
