Carpetright UK Reviews

1.6 Rating 1,130 Reviews
13 %
of reviewers recommend Carpetright UK
1.6
Based on 1,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 23%
Accurate And Undamaged Orders
Greater than 65%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Avg Email Response Time
12 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Carpetright UK.
Read Carpetright UK Reviews

About Carpetright UK:

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as over 120 stores across Holland, Belgium and the Republic of Ireland.

Visit Website

Phone:

0330 333 3444

Location:

Purfleet BypassPurfleetEssexRM19 1TT
RM19 1TT

Does Carpetright UK deliver on time?
(3 months ago)
Greater than 23% of reviewers feedback is Carpetright UK normally delivers on time.
(3 months ago)
D

Delivery - Average

50.00%
Industry Average
first they had the wrong colour carpet, managed to change that before delivery, then took 3 days holiday so the day before could move everything out, put my life in boxes, then have it fitted then clear up, but no they didnt deliver on the day, and cant do it for another 3 weeks, was supposed to be having guests coming, and a new bed, so currently sleeping on the floor surrounded by boxes, wont give a refund as said the carpet has been cut.
- Linda Keywood