cars2buy Reviews

Name: cars2buy
Rating: 4.57

4.6 Rating 2,388 Reviews

92 %

of reviewers recommend cars2buy

Company Reviews

Metrics

Info

4.6

Based on 2,388 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had two calls from 01616675338 caller who hung up on me twice without saying a Hello!”

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Posted 2 years ago

“Finally found a deal I was interested in to be told no longer available - waste of time”

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Posted 2 years ago

“Sales staff rude”

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Posted 3 years ago

“Asked for PCP prices and got cash prices?!”

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Posted 3 years ago

“Do not verify the offers by lease companies so fake low prices are posted just to gte people to contact. Ended up wasting a lot of time.”

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Posted 3 years ago

“Not accurate prices”

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Posted 3 years ago

“I asked for a vehicle in stock, lots of quotes but nothing in stock - waste of time.”

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Posted 3 years ago

Hi Shaun Thank you for your feedback. We show the stock availability of every car (either in stock or factory order) and you can use our filters to show only in stock vehicles. You have enquired on a particular BMW X5 that is showing as only available as a factory order car. Unfortunately, as a price comparison site, stock levels of any particular car are outside our control. If you use the filters to show only in stock vehicles you will see that there are some BMW X5 models available from stock (see here: https://cars2buy.deals/bmw-x5-lease-instock), so if you need something quickly and are set on an X5 then there are options available, although you may need to flexible the exact specification. I hope this helps. Kind regards The cars2buy team

Posted 3 years ago

“Search function is useless”

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Posted 3 years ago

“Messed me about”

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Posted 3 years ago

“Found a good deal on the website, clicked 'Get a Quote', added all details and had a confirmation prompt stating I'd be contacted within 1 business day. Almost a week later still no contact. Furthermore, went direct to the car leasing website listed by cars2buy.co.uk and found the price was higher than that advertised by cars2buy after entering the exact same specification requirements. Not sure how they have a 4.5 star review rating.”

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Posted 3 years ago

Thank you for taking the time to leave a review. I am sorry that the leasing company has not been in contact with you. It appears you have not received the level of service we would expect from one of our partners. We will follow this up with them and get them to contact you ASAP. We publish the prices provided to us by the leasing companies. Sometimes you will find that prices on cars2buy are cheaper than you would be able to get by going to the leasing company directly as they tend to publish their absolute best rates to cars2buy. We will never mark up prices. Many thanks The cars2buy Team

Posted 3 years ago