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CarShop Reviews

1.8 Rating 407 Reviews

19 %

of reviewers recommend CarShop

Company Reviews

1.8

Based on 407 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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CarShop 1 star review on 18th December 2023

CarShop 1 star review on 18th December 2023

CarShop 1 star review on 18th December 2023

CarShop 3 star review on 4th April 2022

CarShop 1 star review on 14th February 2022

CarShop 1 star review on 14th February 2022

CarShop 1 star review on 2nd November 2021

13

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought our forever family car today and I love it !!! Jamie slim was very attentive and explained everything in detail what was happening couldn’t fault anything from day one to getting it today I will be recommending Jamie to everyone and the car shop too thankyou again and it’s very much appreciated see you all very soon! One very happy customer!! 😄😄”

CarShop 5 star review on 19th May 2021

CarShop 5 star review on 19th May 2021

Posted 2 years ago

“We bought a 66 plate Tiguan on the 25th of April from the Cardiff branch of Carshop. After agreeing to purchase the car it was a fairly long process going from the salesman right through to collections, after a few paperwork issues everything was ironed out and we left happy. A few days into being home we had an issue with the rear heated window so emailed Carshop and they got back to us within a few hours and arranged for a new window to be put in. We honestly couldn’t be any happier with the car, the company and their response. We would happily buy from them again.”

Posted 3 years ago

“Great customer service and hand over from Debbie and big thank you also to Chloe for help setting up media system thank you ladies you were wonderful”

Posted 3 years ago

“Great customer service from Aldi in Bristol branch so helpful thanks again”

Posted 3 years ago

“Great customer service from Debbie, she took great care in helping us when collecting our car.”

Posted 3 years ago

“Great customer service from Debbie, she took great care in helping us when collecting our car.”

Posted 3 years ago

“I am so impressed with the CarShop and their team. Buying a car, people are most often cautious and dubious about wether the dealer has the customers best interest at heart. I can honestly say, I felt the team here did. From start to finish, I was looked after. They were lovely and knowledgeable. I picked up my car last night and so far, I've had no problems whatsoever and I think the car is in great shape. I have to give a huge shout out to the team who looked after me at the Manchester branch. Matt Howe, Callum Griffiths, Jake and a hand over lady I only met yesterday, she was new to the company and she was lovely. I unfortunately didn't catch her name. I didn't feel pressured into buying the products I was offered like most pushy car dealers. They informed me of what they had on offer and then I was told to go away and think about it for a day or two. Matt Howe, I want to thank as he was so nice and good with me. He remembered all of our conversations when most would have forgotten the little details. Thanks Matt. I will be returning 100% returning to the CarsShop when I'm due my next car.”

Posted 3 years ago

“Purchased my car: On 17/01/21 Buying a car during lockdown can be very worrying with the click and collect process as it is very different to what I'm use too. I for one was worried about spending so much money whilst not knowing much about the car much less who I'm actually making this process with. The guys at the Carshop Nottingham site made me feel as comfortable and confident as they possibly could to assure, I was happy in buying my car I was given a 14 day guarantee that if something was wrong with the car. I can return the car with full payment return no question asked. Special thanks to Edward and Michael and the rest of the team at the Nottingham Site for 10/10 customer service..”

Posted 3 years ago

“I bought my Volvo XC60 from the Swindon Car Shop. Great price against the spec of the car. Seem less part exchange. Excellent service. Would definitely use again. Friendly staff, great website to select the cars I was interested in.”

Posted 3 years ago

“I bought a car recently from Car Shop Bristol and they were excellent from start to finish. Good customer service before and after and followed covid guidelines to the letter. would definitely buy from them again.”

Posted 3 years ago

“carshop bristol outstanding customer service from jacob very helpful would highly reccomend very impressed”

Posted 3 years ago

“If you want a personable, efficient, listening salesman, ask for Joe. 5 star salesman. He speedily understood what we wanted, answered all our questions, and arranged fair trade-in price. Thanks Joe.”

Posted 3 years ago

“Very good no stress straight to the point sorted within minutes thank you for making my day easy get in car insurance”

Posted 3 years ago

“Thanks to Amy and Nathen at sheffield . Sorting me a car to fill my needs after my car was written off . Thanks so much . Friendly fast and helpful”

Posted 4 years ago

“Sophie and Dan are amazing members of the team! They have been so helpful! Thank you both so much!”

Posted 4 years ago

“Jamie Conner was extremely patient and helpful an asset to the company. As I changed my mind several times as to the car he was patient and polite.”

Posted 4 years ago

“Fantastic experience in Carshop in Filton, really friendly, not pushy great price for my part exchange and a quick easy process. Also a great cup of coffee”

Posted 4 years ago

“Very helpful andrus helped with everything amazing service Bristol”

Posted 4 years ago

“Great experience. Nathan Rimmer was amazing with helping us get our prefect family car. Really friendly staff too. From first going over to swindon car shop, deciding we would like to look at and test drive a car from their Sheffield shop, they brought it down for us and drove away with it within 7 days! Very easy process. Extremely happy with our new car. Big thanks to Nathan Rimmer at car shop Swindon!”

Posted 4 years ago

“Chris beech looked after me very well answered every question I asked about the car and made a cracking pot of tea 👍”

Posted 4 years ago

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CarShop is rated 1.8 based on 407 reviews