CarShop Reviews

1.8 Rating 407 Reviews

19 %

of reviewers recommend CarShop

Company Reviews

Questions

Metrics

1.8

Based on 407 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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How quickly does CarShop resolve customer queries?

Helpful Report

(4 years ago)

Greater than 71% of reviewers feedback is CarShop takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

66.67%

Industry Average

“ I have come into the CarShop, I have received a warming welcome from a sales advisor called Zain, absolutely excellent service couldn’t have had it better. Thank you Zain and the CarShop! ”

- Kamran Rashid

“ Jurgen at Swindon was extremely helpful and provided excellent customer service. ”

- Adrian.bradbury

“ Took our car to the York branch where crew member Jeremy dealt with the sale. Very quick transaction, Jeremy was really helpful with a great personality. Excellent customer service. Highly recommended. ”

- Pauline Collings

CarShop Reviews

Customer Service - Average