Cashmere Boutique Reviews

Name: Cashmere Boutique
Address: 109, Huyler Landing Road, Cresskill
Rating: 4.45

4.5 Rating 1,387 Reviews

85 %

of reviewers recommend Cashmere Boutique

4.5

Based on 1,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023

"These are among my most favorite blankets in the world. I use these for summer comfort and it does not dissapoint. Faribaultwoolenmill.com company has a heavyweight frontier blanket is my favorite for winter a nice merino wool 7 lb twin also they made the blankets that kept me warm in the military so I will always be loyal to them but they don't have pure cashmere. But that sits on top of a pure flax linen blanket from Trish at Rough linens. She makes her linens out if pure flax linen like they did in the old days and she has expanded and now offers many diffetent colors. Roughlinen.com Very airy incredible feel if you never felt pure moisture wicking 50%more absorbant than cotton soft linen well you should check it out if you sleep hot. I always bring that with me for travel too. But for summer the cashmere boutique is the only one I like to feel on my skin really when I want lightweight luxury, remeber lightweight does not mean it's a cold thin blanket. It will insulate you it is amazing!!! Nothing compares to pure cashmere. It doesnt need to be thick to keep you warm its more efficeint than wool. Yet you will not get hot in it because it breathes. And when I gift them for newborns of freinds they go on and on how soft it's for their babies. And when I go on cruises I throw their blankets on the floor and call roomservice and instruct them to use the cashmere boutique blanket\/ linen combination for the duration. It's luxury that I have grown accustomed to, and I simply don't wish to sacrifice comfort anymore no matter where I go. I work to hard and have worked hard all my life, I have issues sleeping due to ptsd\/intense horrific nightmares waking up suffocating or reliving an attack etc. So I do everything I can to be comfortable and cashmere boutique is the best for sleep comfort. It's as soft as my Persian. It's like I got a blanket made with my soft kitties fur. I wish \ud83d\ude3a lol. So amazing!!! if you already know what cashmere this is real cashmere. And if you never had a cashmere blanket before I would say your in for a treat. Cashmere boutique already has nice pictures so I will share a picture of my cat so you can see her softness and remember she feels the same as the blanket, exactly like it after she's shaved. She could be the new model for cashmere boutique and she doesn't charge much for photo shoots."

Cashmere Boutique 5 star review on 8th August 2022

Martin G

Cashmere Boutique 5 star review on 29th March 2022

J. L

Anonymous

Anonymous // 01/01/2019

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“Outstanding product, exceptional customer service. I purchased a cardigan cashmere sweater set for my mom for Christmas, it was too big. I have returned and exchanged it, easy, smooth transaction. Hard to get someone on the phone, however, they are very responsive via email. Thank you for a great shopping experience.”

Helpful Report

“The quality of the item, although not conforming with my order, was great. The customer service in dealing with my non-conforming order earns this vendor one star. I ordered the cashmere blanket set. This was a gift, so rather than take advantage of the free shipping, I paid $26 for two day shipping. The item arrived in two days as expected-but without the sleep mask. The solution seemed fairly easy (as mistakes happen)- I needed the vendor to overnight ship a mask. The vendor said they would not do that and offered (I) a $30 credit back or (ii) I could mail the incomplete set back to the vendor and they’d send a replacement. Clearly neither of these options would cure the non-conformance within the expedited shipping window, so I asked for the $30 to buy a mask from a vendor that would ship a mask overnight and a refund of the $26 expedited shipping cost I had paid for the incomplete blanket set. After all, FedEx did their job; the vendor just failed to send me what I ordered. They said ‘no’. In the end, I accepted the $30 credit back, had to pay the $26 for rush shipment for an incomplete order, bought a mask from another vendor for $52 and paid $37 to overnight ship the mask to me to present this as a gift on time. I’m a reasonable consumer. I can accept the accidents and errors in dealings with others, but when you make a mistake, a 5 star vendor remediates in a reasonable manner. Not this vendor on this occasion. One star.”

Helpful Report

“Nobody should buy from this place it’s the worst material ever it’s more like flannel also they didn’t give me my complete refund saying the free gift with purchase was not in the box that I sent back just terrible quality and terrible costumer service not sure how there in business”

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“The service has been great.”

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“The cardinal red vest I bought for myself to wear at Christmas time was exactly what I wanted to replace s similar vest that I bought many years ago. The vest from Cashmere Boutique is much more than I anticipated; the material is noticeably thicker and of a sturdier build quality, even though the previous vest cost much more than this one from Cashmere Boutique. And I received many nice compliments on this vest. I love it.”

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“Quality cashmere sweaters. Very prompt response for orders and shipped in perfect condition. Cashmere Boutique is the best!”

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“Item received on time and it was perfect”

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“Was a secret Santa gift but heard he loved it”

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“Loved the product I purchased and it arrived earlier than expected. Great value. I haven’t worn it yet, but look forward to it.”

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“The red scarf was exactly what was wanted and the recipient is delighted! Thank you.”

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“I’m waiting for my exchange. Then I will write a review,”

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“Love the robe I bought it’s soft and warm and light just what I was looking for”

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“The service is top shelf and the quality of clothing is to be appreciated. Thank you!”

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“The socks were perfect...and kept me warm on my flight Christmas Eve!”

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“I adore my Black Watch scarf! The quality is beyond top notch. It's so very soft and incredibly warm and looks stunning! I've had plenty of compliments and have been happy to pass on the information of where I got it! Thank you so much!!”

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“Great product. Excellent value. Attentive service. Speedy delivery.”

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“My husband bought the longer black cashmere coat for me and I love it. At 73 it was lightweight on my shoulders and was very warm!!!! I absolutely adore it!!!”

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“I ordered 3 cashmere mens hats and 1 pair of leggings and 2 silk/cashmere scarves for gifts last month. My relative were thrilled with the quality and style!! I was very pleased with the price and timely delivery. I will order again in the future! I am so glad I discovered your site! Judy”

Helpful Report

“The website was easy to use and returning item to get bigger size was easy, however, the cashmere scarf, gloves, and hat were much thinner than most cashmere products I buy. If I saw them in person, I would not have bought them. They are nice, color is good, just not what I expected. The leg warmers were the thickest thing I got - thought the others would be the same.”

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“I love this set so much! Bought as a present for my mom - they fit her perfectly & are so soft & nice. Took a while for shipping - but coming to Canada that's not surprising.”

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Cashmere Boutique is rated 4.5 based on 1,387 reviews