Cashmere Boutique Reviews

4.5 Rating 1,314 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
the sweater set is beautiful. however, as you suggested they run small, I ordered a medium. it's much too large.
Helpful Report
The cashmere items are a bit thin compared to some quality brands. I thought this site was a very good deal. I wish there was an option for a thicker item at a slightly more expensive price. The snood was particularly thin and I had to return it. I brought this to their attention and they said cashmere is supposed to be thin because it keeps one so warm. But the snoods from Amicale and Naadam are thicker and better. So this didn't make sense to me. Cashemrebutique's snood was about half as thin as the above brands mentioned. I did keep the 2 sweaters I bought though, but they were not such a good deal that I thought they were.
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average, nothing special
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Material way too thin in comparison to price. Was shocked how thin it was. It’s simply not worth the price—that’s why I returned it—didn’t even wear it. Don’t understand how customers buy this article. Sorry, it just wasn’t up to my expectations for coughing up $400!!
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Didn’t work for me. Light weight cashmere—not worth the price. I returned for refund.
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Not bad but not incredible either. Somewhat warm, somewhat soft but I've seen better quality of cashmere. One star off for the rude lady who answers the phone. I called when my package was temporarily list & shevwas very unpleasant & not helpful at all...
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I like the item I bought and customer service was very nice. I had to exchange for a different size. My concern is in choosing items I ordered sizes numerically now an item I'm considering is sized [s m xl] I don't want to have to return items that don't fit when it can increase the cost by $60. Wish I new in advance what to order, I'm reluctant to take a chance.
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THE VEST I PURCHASED WAS REPRESENTED TO BE 2 OR 3 PLY, AT BEST IT IS 1 PLY. THE COLOR IS FINE BUT IT'S A LITTLE LOOSE AT THE WAIST. I'D CALL IT A FAIR PURCHASE.
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We loved the jacket and would have kept it, but the zipper was impossible to get working. Frustrating. Did not like paying return postage for a defective item.
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Order my wife a cashmere robe. It was not cashmere soft. Returned it. Order and return process were good.
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Very good product fiber and finish. Sizes are smaller than they labeled. For example, extra large runs like large or small large size. Customer ability to reach offices is difficult. The interval of time for returns is tight with 15 days from the time of shipping. The variety of color for the desire product was limited, I guess due to demand and Holidays time.
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This is a gift for Christmas and I can’t figure out how to return if it doesn’t work size wise etc. I have researched your sight but i cannot find this information.
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Bought a cashmere coat for my daughter but sleeves were too short so I returned it. They said returns were free. It has been 2 weeks since they received the coat back but I still haven’t been refunded the money for the coat and/or money that I paid to ship it back to them. Not happy right now. It was a lot of money
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The coat was not as I expected, it was rather plain and nondescript; I would not recommend it. It also cost me more than $30 to send it back, I was not happy, and I had to call to find out when the refund would be dispersed. When I called, I was asked to send evidence that the return had been made. I provided a tracking number and proof of the delivery, even though someone signed for the return. The scarf looked nice but I did not unwrap it because the coat was being returned.
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Purchased a full length, pure cashmere coat in camel colour. Service was poor. Emailed cashmere boutique twice, once to request a change of shipping method and once to voice my concerns when my item failed to arrive on time. Neither emails were answered. Item eventually arrived 1 month late. The fabric although soft, was incredibly thin and almost flimsy for what it cost. The cut was also unflattering and incredibly loose around the waist despite it being the correct size. Overall a disappointing experience and will not be shopping here again.
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Ordered a vanilla colored wrap. Even though it was labeled vanilla it was clearly beige. Very disappointed bc didnt have time to re order amd it wad a gift
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I'm still waiting for my return credit. The sweater is way to small
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This is a high quality cashmere robe - 5 stars for a man - I just wish it came in the same size for women, as it is too narrow from the hips down
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Unfortunately the black cashmere scarf left so much fuzz on my white uniform shirt that it was clumping up.
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Items different than online
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Cashmere Boutique is rated 4.5 based on 1,314 reviews