Cashmere Boutique Reviews

4.5 Rating 1,315 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
Beautiful products and of a good quality. Good customer service. BUT shop needs to offer sizes that fit. Even big sizes offered are barely fit or do not fit at all :( Had to send back one of the sweaters that was XL size but did not fit at all though I loved the style. :( No problem with the refund.
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The product is of great quality. However, your color chart is not accurate or the people filling your orders make errors. I ordered purple and got a totally different color. I ordered blue and got grey. Had to pay return postage myself. While the product was nice I will probably do business elsewhere
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Bought a sport coat 42 in camel. Received a 40 in camel. No return mailing sticker: I mailed it back next day to address. Still hasn’t been received and unable to get 42483 until mid November. I wish to change order to a black coat 42. Discussed this in chat with Shane—no response!
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Nice. but not as soft as I had expected
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When the item finally arrived it was nice but it took over 6 weeks to arrive. This is far too long even with COVID.
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Got the baby alpaca sweater for my dad for Father’s Day. Arrived right in time and the material is outstanding. The biggest flaw was the sizing. Fit like a medium not a large. I gave returned it for a large but I have not received any updates on it. Mailed it June 24th. Hoping it can be replaced with the correct size as my Dad loved the style (pockets were a huge plus) and the light weight feel.
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The material is luxurious but ran too big. I like a slim look better. I hated to send it back because the color was perfect. And no Small was available at that time.
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Unfortunately the color did not work, I have returned. Waiting for refund then I will reorder. Hope I receive my credit quickly, then I will reorder.
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The people are nice, the product is OK. A review was submitted but apparently didn’t receive it as I was asked for it again. ( or perhaps they didn’t like what I had to say.) The fabric is not high quality. The construction is also not good. The inner ties don’t line up so if I use them the whole robe is katywampus. I really wanted to love it…but alas, I don’t. I won’t return it due to inability to go to the post office. The green color is beautiful! The only thing that was up to or exceeding expectations.
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I have narrow feet and tiny ankles and must say I had to stretch and slightly break the stitch to get the leg warmer over my foot. Can barely pull them up my leg, they are so tight at the cuffs.
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Disappointed in the socks. They were too large. The footies were too small with a bow on the back. Not my husbands taste. Couldn’t see that from the online photos. And I have to pay for return shipment. I’m very disappointed with everything. I wear a lot of cashmere. I love it!! But I won’t be ordering from you again. Sorry. Stay safe ...
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The color depicted for a short mocha robe was green ,which we doUbted but ordered. Upon arrival, it was tan/ mocha.Subsequently, we ordered crimson. The first color depiction was either misleading or incorrect on the website.
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Love my robe...but..the rose color is a much brighter pink than it shows on line I chatted on line with someone who said that a representative would get back to me within 24 hours Have not heard back from anyone & it has been almost a week now
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Nice soft baby blanket with satin trim, but overpriced for the quality received.
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I can't say anything about your service as everything I've done has been online.
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Your chat staff were very good. Unfortunately the coat was too large...42...even though my shirt size is 41...and when I tried to exchange the coat for a 40 not two weeks after the initial order, I was informed that the size was not in stock and would not be available until August/September. This is extremely disappointing and I find it extraordinary that you had sold out of size 40 in such a short period of time. And I must pay return postage. Very stingy on your part. Michael
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Shipping service very inadequate. Took 6 days to receive items.
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The site was good. But the product was disappointing
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the mens cashmere vest runs very small. had to return it
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The shipping got late. Wasn't happy with 3 of the items, and its hard to find in the website how to return those.
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Cashmere Boutique is rated 4.5 based on 1,315 reviews