Cashmere Boutique Reviews

4.5 Rating 1,315 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
The color pashima I purchased is not the same advertised. My fault. I should have been more wary. Please send me what colors are available. Thank you. Allegreta Blau
Helpful Report
The quality of the cashmere was not soft like I expected. I was disappointed.
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Cost was too large and have retuned for a refund which I am patiently awaiting!! Week three
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Disappointed in the quality of the wrap. It was thinner than expected and it had pulls when it arrived, and developed several more in the one time wear. I would have returned it but it arrived just in time for the event I needed t for and I did not have time to replace.
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I ordered a cashmere twin set in the champagne colour. The clothing is good quality, however I was disappointed with the colour, it was darker than shown on the web site.
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Slow and complicated to get a refund. Should provide prepaid return label.
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Purchased twin suit and crew neck jumpers in vanilla medium size on 7/3/21. Paid $304.34 USD ($421.91 AUD) from my Citibank acc. Please acknowledge purchase and supply order number and when I can expect my order. Never had a problem before when I’ve purchased in 2012/2015. Beryl Forbes Western Australia
Helpful Report
Le processus de commande et de livraison est bon, mais la qualité du cachemire n’etait pas au rendez vous.
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I love my new coat. It fits perfectly and is light weight, classy and warm. However I paid for overnight shipping and it did not arrive for 3 weeks. I am unhappy that I paid so much extra money to get it overnight and it took 3 weeks!!
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I was dissatisfied with the quality of the bathrobe I ordered, but I was completely satisfied with the speed and accuracy of the return process. Thanks you!
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Your service was fine. I was disappointed with the robe as it was much lighter weight than I had imagined.
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Sizing didn’t work out but the product was good quality. They accepted responsibility and refunded us. Thanks
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I ordered two men’s sweaters. Unfortunately I returned one of them. Your cashmere is not as soft or thick as expected. I thought many cashmere sweaters I know what Kashmir is supposed to feel like. Your prices are not particularly competitive either. Not paying between shipping is also unheard of and highly unusual.
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the robe for my husband was lovely, but it was more royal blue than navy blue as I had hoped.
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It is nice for spring and fall. But not for winter. I am still looking for a thin sweater that keeps me warm
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This cashmere robe is my second one. I was so excited to finally be getting a new one after years of wear of my first one. This robe is very different. It's not as soft as I expected it to be, and not as warm. The weave of the fibers is more of a woolen one, and it feels as if there is wool in there, although the label, and the cost, say 100% cashmere. It is difficult to find a cashmere robe these days, so I am happy that I bought this one, but it's not the standard I was hoping for. The style and cut of the robe, and its length are all very nice, and it has deep pockets too. I do love the deep richness of the burgundy color I purchased.
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The delay for the shipment was very long and the follow-up was not really good. The sweaters are too small and I would like to know what is the returning process and the refund policy. Thank you for a quick response.
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The cashmere robe i ordered for my wife fell well short of the hype she was polite and said she thought it was nice but she still prefers her theeD barren woolite house coat the cashmere is to cold maybe good for 3 seasons but not for Illinois winter
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Quality and thickness of the cashmere was not as I expected so I returned my items though I suppose acceptable for the price point.
Helpful Report
Ordered a bathrobe three weeks before Xmas. A day after order was placed and paid for, I received notice that the item was not available/ in stock and wouldn't be until after Xmas. There was no effort or offer to cancel the order and refund the money so was left with no idea when my wife's present would come but it sure wasn't there for Xmas.
Helpful Report
Cashmere Boutique is rated 4.5 based on 1,315 reviews