Cashmere Boutique Reviews

Name: Cashmere Boutique
Address: 109, Huyler Landing Road, Cresskill
Rating: 4.45

4.5 Rating 1,439 Reviews

85 %

of reviewers recommend Cashmere Boutique

4.5

Based on 1,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023

"These are among my most favorite blankets in the world. I use these for summer comfort and it does not dissapoint. Faribaultwoolenmill.com company has a heavyweight frontier blanket is my favorite for winter a nice merino wool 7 lb twin also they made the blankets that kept me warm in the military so I will always be loyal to them but they don't have pure cashmere. But that sits on top of a pure flax linen blanket from Trish at Rough linens. She makes her linens out if pure flax linen like they did in the old days and she has expanded and now offers many diffetent colors. Roughlinen.com Very airy incredible feel if you never felt pure moisture wicking 50%more absorbant than cotton soft linen well you should check it out if you sleep hot. I always bring that with me for travel too. But for summer the cashmere boutique is the only one I like to feel on my skin really when I want lightweight luxury, remeber lightweight does not mean it's a cold thin blanket. It will insulate you it is amazing!!! Nothing compares to pure cashmere. It doesnt need to be thick to keep you warm its more efficeint than wool. Yet you will not get hot in it because it breathes. And when I gift them for newborns of freinds they go on and on how soft it's for their babies. And when I go on cruises I throw their blankets on the floor and call roomservice and instruct them to use the cashmere boutique blanket\/ linen combination for the duration. It's luxury that I have grown accustomed to, and I simply don't wish to sacrifice comfort anymore no matter where I go. I work to hard and have worked hard all my life, I have issues sleeping due to ptsd\/intense horrific nightmares waking up suffocating or reliving an attack etc. So I do everything I can to be comfortable and cashmere boutique is the best for sleep comfort. It's as soft as my Persian. It's like I got a blanket made with my soft kitties fur. I wish \ud83d\ude3a lol. So amazing!!! if you already know what cashmere this is real cashmere. And if you never had a cashmere blanket before I would say your in for a treat. Cashmere boutique already has nice pictures so I will share a picture of my cat so you can see her softness and remember she feels the same as the blanket, exactly like it after she's shaved. She could be the new model for cashmere boutique and she doesn't charge much for photo shoots."

Cashmere Boutique 5 star review on 8th August 2022

Martin G

Cashmere Boutique 5 star review on 29th March 2022

J. L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not deal with these people! I was shocked to find that a gift purchased before Christmas (in this case December 5) could not be returned for a refund after 15 days (before it had even been gifted!), only for an exchange, and by time Christmas came and went their stock was so picked over that I had to take something I neither needed nor wanted just to try to recoup my cost. In addition, they made it extremely difficult to even exchange the item. Without the exchange number on the packing list — which I could not find at the time and which does not appear on the emailed receipt — and no telephone number to call, you can easily be out of luck. I spent over an hour looking for the emailed receipt (thinking it would have the magic number — which it didn’t), finally tracked down through PayPal only to find it did not come from Cashmere Boutique but from something called Eurasia International. I eventually found the packing list, but this was an experience no reputable business would ever make a customer go through.”

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“I ordered a size 4 and was sent a size 2. It was too small so I returned the item. My USPS tracking shows it was delivered on Jan 5. As of Jan 10, I still do not see a credit to my AmEx account.”

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“I would love to write a good review, but the item I purchased never arrived. Customer service was no help. Told me they don't track items sentnby USPS so too bad for me.”

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“I have not received my order!”

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“I have not received my order yet Please help Leónides”

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“Very disappointed in the robe...the size is not correct. The robe is supposed to be full length but it is very short. I'm 5'3 and the robe falls just below my knees. I ordered a s/m and it fits like a jumbo large. I tried calling your phone # ...it rings once and then beeps and that is all. I have been looking at your robe for a long time and finally decided to treat myself to this expensive item....very disappointed. What are my options??”

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“Could not return an item - the website refused to accept the order number I was instructed to input.”

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“I ordered a package for my dying sister on December 5th. It’s well after Christmas and it’s still not here. She is getting brain radiation treatments and chemotherapy and the scarf hat and gloves would be perfect if they were here. What is wrong with you people?”

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“Fitst of all yoi must refund my cancelled purchase Youve made a charge twice and only once uyou have cancelled Refund my Is% 178 00!!!”

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“I am very disappointed First you have charged twice my Credit card for the same product. Then you refund me once but you cancelled my order without refund me the second charge!! I am waiting you to refund me”

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“Poor quality, terrible sizing, I sent it back”

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“Part of my order was cancelled without any communication whilst the remainder was sent. Sizes run very small on some styles whilst running large on others. I had ordered the same size for all the items I purchased. Tried to get a resolution from customer care for the canceled item but they were completely unhy”

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“There is a hole in the right sleeve, maybe 1/2 inch”

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“I returned this purchase, and still have not received a refund on my original payment. I am very very disappointed. This is not acceptable.”

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“I am quite disappointed with the international shipping as it takes ages to receive the products. I wouldn't repeat this experience.”

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“Did not receive my order!”

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“I cannot give a rating as the order has not arrived.”

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“Hello, On 05/31 I bought 2 pashiminas but until today I still haven't received them ( en Belgique). I would like information about my purchase or would I need to cancel it. I look forward to your reply, thank you, Simone Fernandes”

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“You were not following my instructions for delivery! My item was never delivered!”

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“Well, I have contacted you at info@cashmereboutique.com and no, I did not have any customer satisfaction. Part 1 of the refund, via Amazon, has been credited to my account in full last week, including tax and delivery. In view of my complaint about the overall quality of the product compared to similarly priced items, Amazon had no hesitation in refunding the express delivery charge. I will be writing a review on their web site rating their service as excellent, although your product was not up to specification as advertised. Re Part 2 of the refund, due from Cashmere Boutique. 1. As of today no refund has been posted to my credit card. 2. I was charged $145.10 on 2nd February and the item was returned the week of 17th February with an acknowledgment from the company a few days later. 3. The notification proposes crediting me with $116.10. 4. This sum is totally unacceptable to me. Not only are you late with any refund, but you have also not refunded the 3-day express postage I paid for in good faith expecting a quality product to be delivered. Looking at your product on arrival, I don’t believe you could ever have sold any at $250 and so the sale price of $129 is questionable. The quality is rough by comparison to other cashmere sweaters for sale on the current marketplace for around the same price. The product I ultimately purchased, which is excellent is Mariyaab. In comparison, your product looks like it has been fluffed up during manufacture to make it look thicker than it really is, and considering the fluff on the surface it will pill dreadfully with wearing.”

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Cashmere Boutique is rated 4.5 based on 1,439 reviews