Cashmere Boutique Reviews

4.5 Rating 1,315 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
Product good! Understand this to be a challenging shipping year but received product in 20 days! Too long for Xmas. I am frustrated that I could not communicate with your comp. Tried by phone, email, chat. All failed. Finally received email back. I thought you were a fraudulent site! In the end I received item and an email to let me know it was coming!
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The products are fantastic, the service not so much. Sent the wrong items twice. But I'm hoping for better in the future.
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I HAVE NOT RECEIVED MY MERCHANDISE YET, IT IS THE 2nd of JANUARY AND BLAME COVID, USPS, OR , YOU, THIS NON CHRISTMAS EVENT WAS A TOTAL HEARTBREAKING DISASTER !!!!!!!!TERRY WALSH
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When we receive the item , which is backordered, we will be able to make a comment
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15 day return for refund during Christmas is too short. the light color for the men's polo is not accurate. need a blue for the men's polo.
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The hem is kind of weird always rolling up which is annoying. You can easily tell The material may not be 100% cashmere since it has statics and is clingy to your body . I can only give 2-3 star rating.
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The cashmere shawl is very thin, expected it to cover and keep me cozy, not really that effective. I returned the dog pet sweater, it is a size too small. I wanted to Exchange, but your site only allowed Refund. Also, after spending over $300, to have to pay shipping to return pet sweater is tacky, especially when I really wanted an Exchange.
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Products run small. Products out of stock To re order I received double
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I wrote a note to you this past weekend if I have the time frame correct. The note referenced my displeasure that I did not receive an extra 10% off of the order at the time of ordering. Please check to see if you received my correspondence and if not I will write another review. Thank you, Terry Andrews.
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Bought as a gift
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The cashmere hoodie was good quality, but I had to return it because although it was advertised as being XL, it was not. It was probably only a large.
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The quality of the scarf is fine, but the color is nothing like depicted online - I ordered Burgundy red but the scarf I received is purple.
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HAVEN'T HEARD BACK FROM YOU ON BACK ORDERED ITEM??? NOT SATISFACTORY CUSTOMER EXPERIENCE. DLA
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While the quality was good, the sizing was terrible. I usually order a medium, but heard that these items ran small. Din e I like sweaters loose, I ordered an XL. It was still too small!
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It was easy to order from the website, and my order arrived quickly. The prices were a bit higher than what I would have liked, but it was worth it as I had a hard time finding the item ordered elsewhere. My only real concern is the short return period. This was a Christmas gift, and there was no way for me to wrap it and give at Cristmas time due to the short 15 day return period. I had to give the git early to be sure that it fit. You should really extend the return period for the holidays.
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Thought it would be a finer quality for the price
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I find your sweaters to be a little itchy for cashmere . The fit is fine but it feels more like alpaca than cashmere of which I own quite a few pieces
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The leopard cashmere throw arrived within about 9 days to Canada which was good .. it’s nice but the color is darker & more orange than what shows on their site. I wasn’t happy about that.  The cashmere is nice but it’s not a really fine weave like I had hoped.  I’m keeping it but ibefore I spend close to $400 CDN again, I would want to see something in person to check color/quality, etc
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I ordered a cashmere robe. It took almost two months arrive. I like it although it's not as soft as most good cashmere. Probably wouldn't reorder.
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Extremely slow shipping - OOS delay even though listed as available. Poor to average quality for - sheer and loose knitting you can see through - if you buy, sale prices only and have lowered expectations.
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Cashmere Boutique is rated 4.5 based on 1,315 reviews