Cashmere Boutique Reviews

4.5 Rating 1,315 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
I have been buying shawls from Cashmere Boutique for 10 years (since it was weirdly named Boutique Jewels)...The quality is very good and the prices are competitive. I wish they had more dark green options, like olive and racing green, a medium gray, a walnuty brown that was deeper and richer than mocha but not as dark as espresso, and a lighter mink brown that wasn't as yellow as the camel they have now.
Helpful Report
I think you have a very good website with a nice choice of merchandise
Helpful Report
The poncho is soft but very thin.
Helpful Report
these were gifts so I have no reaction yet from giftees!
Helpful Report
I was happy to find this 3 ply Cashmere. It is warmer then the other cashmere my husband has. It does tend to stretch out pretty quickly at the lower waist band.
Helpful Report
I’ve yet to actually get the product, so the only thing I can rate is my experience with your internet portal. I remain uncertain if the product is in the United States or will be shipped here to be routed from your Carolina entity.
Helpful Report
I like your twin sweater sets. That’s why I buy them, not only to wear myself, but to give as gifts. I look forward to receiving the set that I last ordered from you.
Helpful Report
How can Review the product since I have not received it. Robert Perinbanayagam
Helpful Report
I love your products. But last week when I tried to order PayPal was down and shortly thereafter your website was not working. Fortunately this week my same order went through with PayPal in minutes. Customer service and I played phone tag last week. So yes you responded to my issue.
Helpful Report
All good, just waiting for my order to arrive
Helpful Report
Your scarves are beautiful, but the customer service is sometimes a bit lacking in terms of getting replies to queries. The online chat is always courteous and helpful.
Helpful Report
cashmereboutique.com has given me very good service. The sweaters they sent were also nice. But I tried both the small and medium of the twin sweater sets and couldn't get the right fit. The pattern for these sweaters is cut for a slender woman with a small bust-line. I wear XS in other brands but the cashmereboutique small short-sleeved sweater was way too small for me and the medium short-sleeved sweater was a bit too small, while the medium cardigan was too long and the sleeves were way too long, even when cuffed. I am giving the company a good rating because their customer service was helpful when I wanted to return the first set of sweaters. To be very good, the company would have to describe the sweaters on the internet as running as small as they do.
Helpful Report
I had wanted to find a pashmina to wrap to replace one that was lost by my dry cleaners. I was hoping this would be the one. It is a very nice wrap but not as thick as my previous one. I was disappointed that this was very thin. If you hold it up you can see through the wrap.
Helpful Report
Nice light weight sweater. I went up a size but probably didn’t need to.
Helpful Report
Lovely jumper. Arrived very quickly. Thanks
Helpful Report
Cashmere Boutique is rated 4.5 based on 1,315 reviews