CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received our new cat door unexpectedly promptly, and it was well packed and in perfect condition. We will certainly use catflaps.co.uk when we need another cat door.”

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Posted 10 years ago

“Accurate description. Arrived within 2 days. Excellent service thank you”

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Posted 10 years ago

“Easy to fit instructions ok could be better, template worked fine, length of screws after fitting would be handy.”

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Posted 10 years ago

“Very prompt delivery, good website enabled me to match my old worn out cat flap for new replacement. Excellent company & service”

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Posted 10 years ago

“Thank you for such a quick delivery, it looks perfect - not fitted yet”

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Posted 10 years ago

“Excellent service and amazing price! Thanks :)”

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Posted 10 years ago

“have ordered before quick service with correct item. Only problem and this does not reflect on CatFlaps. Postman decides it will fit into a post box fitted to my wall, took 20 minutes to get it out.”

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Posted 10 years ago

“A very satisfactory transaction. Very speedy delivery, well packaged and an excellent product.”

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Posted 10 years ago

“Easy to identify products from the website, reasonable prices and very fast delivery. Couldn't be bettered - thanks ...!”

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Posted 10 years ago

“A super slim cat-flap that works with sliding patio doors - good customer service on the phone - took a while to turn up (around 7 days) but still a happy customer.”

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Posted 10 years ago

“I got what I asked for relatively quickly”

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Posted 10 years ago

“Ive been after an unbreakable cat flap for ages. The normal plastic ones done even last a year, the plastic 'arms' tend to snap, especially with dogs heads poking out. I think this flap will fit the bill. It has been well thought through and has a lot of positive features, especially the fact you can buy replacement flaps. There are however three negatives, and i do hope the manufactures will take this into account for newer models. 1) When fitting the flap onto a plywood door panel it became apparent the depth between the outside and inside sections was too wide, even after removing half of the width of the lip (There s nothing in the instructions for this but we presumed the indentation around the metal was for this reason?) We had to build a wooden frame for the flap to sit on. If your door is over an inch thick, you will be ok. 2) I always purchase a small flap, to prevent dogs getting out. This flap although it is small in width, is not in height, unbelievably due to this my normal sized whippet can get through it! Ive had to concoct a way of having the lock door sit half way down at all times to prevent this happening. 3) The biggest problem is it wont stay shut. Probably also due to the height of the flap itself. When the cat comes in the flap does not swing back shut...it is not catching on anything, it is all perfectly level. The rubber flap seems to remain bent for a while, when it straightens the magnets are not powerfull enough for the length of the flap to pull it shut. It has only been fitted for 2 days and as of yet we have not had any of the normal strong winds we have here, but i have no doubt it will blow open creating a huge cold wind tunnel into the house. I REALLY really want this flap to work, the aluminium frame, the rubber flap and how is it attached to the frame should ensure there is finally a dog damage proof cat flap. But at the moment the cons seem to outweigh the pros.”

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Posted 10 years ago

“Good website. Easy to use. Second time I have used Catflaps. Prompt delivery. Many thanks.”

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Posted 10 years ago

“Delivery very fast, although the item you sent was not the one I ordered! After telephoning you I received the correct part by first class mail the next day.”

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Posted 10 years ago

“Excellent service providers very quick delivery my puppy loves the mini squirrel kong toy very good for puppy to play and nibble on I also bought the pet pod which works very efficiently and is easy to use. The bouncey bone gnaw hide bone is really cute and smells of vanilla and my puppy loves it.”

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Posted 10 years ago

“Cat flap arrived today great thanks lynn1948”

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Posted 10 years ago

“Your review email arrived before my order was delivered”

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Posted 10 years ago

“I purchased this cat flap after being informed that it would cover the hole in my Conservatory side - but it isn't large enough, so I have had to leave my present cat flap in place. And I thought I was saving my cat flap to use in our next home and save myself about £55? But, no, I shall have to buy or trade in the one I have at the same company. What a wasted time this was.”

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Posted 10 years ago

“Very happy with my experience of Catflaps.co.uk . The catflap I purchased was priced much cheaper than anywhere else I could find online - In some cases over £50 cheaper! Very fast delivery - Ordered on the Thursday afternoon and had the item by Saturday afternoon. Would definitely use again!”

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Posted 10 years ago

“Excellent cat flap. We were having various cat in our house for all not parties and sleep-overs. This cat flap has stopped them in their tracks. Easy to install but ensure that your cat is coming in when programming, otherwise the whereabouts of your cat with not register correctly. Door is clear so your cat can see in and out. Well worth the money. Excellent service from this company.”

Helpful Report

Posted 10 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews