Catterick Caravans Reviews

3.00 Rating 2 Reviews
50 %
of reviewers recommend Catterick Caravans

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Buyer Beware! Aftersales appauling I purchased a brand new caravan on the 15th May 2019 from Tyneside Leisureworld, at handover i was informed that the front window has a crack, but a new one had been ordered, so foolishly i took the caravan. when i got home i discovered that there was no manuals, I immediatley telephoned and again promised a set of manuals would be ordered, the correct manuals have never arrived Since May i have emailed, and telephoned on 4 different occasions, and each time was assured that someone would get an update and call me back, not once have anyone told me a timescale for the front window. I have now contacted Trading standards, and no surpise, Trading standards have dealt with them before. my only option left is to takae legal action against them, all to get a windown fixed. I would not recommend anyone purchasing a caravan from them, things might seem good, but trust me, when things go wrong, they are not interested
Helpful Report
Posted 3 months ago
A company prepared to go the extra mile to help their customers. I would highly recommend them.
Helpful Report
Posted 1 year ago
Catterick Caravans is rated 3.00 based on 2 reviews