Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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Very pleasant and productive telephone help - ensured correct size purchased! Most helpful and followed up by swift delivery. Would feel very reassured to repeat experience.
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Posted 2 years ago
Easy to use website, order and payment was efficient and great updates on delivery - which was very fast. Thank you.
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Posted 2 years ago
Great service
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Posted 2 years ago
Returns have to be paid for by the customer.
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Posted 2 years ago
Excellent. Very helpful when ordering .. on the phone!! Good information about delivery details… and beautifully wrapped! Thank you !! Ps love my purchase!!
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Posted 2 years ago
Ye happy with my purchases - thank you.
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Posted 2 years ago
Fantastic service and fast delivery! Love my bag!
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Posted 2 years ago
First time I have used Cavells found the purchasing process from start to delivery professional sharp and no drama . Cavells went beyond my expectations in every part of the sales process . Would purchase again without hesitation.
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Posted 2 years ago
Excellent service: arrived next day - and was then told it was on the way!
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Posted 2 years ago
Super service, fast delivery. Thank you
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Posted 2 years ago
Felt that a pre paid returns label would be helpful, particularly as I had to return twice total postage was £15.25.
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Posted 2 years ago
Extremely efficient delivery, and great dress - so happy I got it so soon - great service.
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Posted 2 years ago
Easy to order, personal service and delivered when I needed it to be.
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Posted 2 years ago
Excellent customer service from ordering to delivery
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Posted 2 years ago
I ordered some shoes that unfortunately didn't fit but the whole ordering and returns experience was super easy and will definitely try Cavell's again.
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Posted 2 years ago
Excellent, fast, service Dress was packaged carefully. Highly recommend and will use Cavells again
Cavells 5 star review on 4th March 2022 Cavells 5 star review on 4th March 2022
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Posted 2 years ago
I am extremely happy with the way everything was dealt with my return
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Posted 2 years ago
Excellent service!
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Posted 2 years ago
Very good service. I ordered a lovely jacket for a very good price .
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Posted 2 years ago
I identified just the right product on a Friday, ordered it, received a confirmation immediately, a dispatch note on Saturday and the product was delivered on the Monday morning. Text and email messages confirmed the status of my delivery throughout the process. Superb, efficient service. Well done
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Posted 2 years ago
Cavells is rated 4.8 based on 971 reviews