Cavells Reviews

Name: Cavells
Address: 16 Mill Street, Oakham
Rating: 4.76

4.8 Rating 971 Reviews

94 %

of reviewers recommend Cavells

4.8

Based on 971 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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Cavells 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered on the Saturday and paid for express postage. I received a message saying my order had been cancelled a day or two after but no explanation or reason why. I was refunded but nothing else.”

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Posted 1 year ago

“Excellent service. Super fast shipping, great prices. Would definitely shop online again.”

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Posted 1 year ago

“Easy to order. Very quick delivery. Knew what I was getting as had seen the item in the shop so no surprises there! Was interested to find that my size was unavailable in the shop but available online.”

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Posted 1 year ago

“Excellent service Easy to order, arrived very quickly and beautifully packaged, absolutely delighted thank you would definitely use again.”

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Posted 1 year ago

“Excellent. When one item was unexpectedly out of stock I had a personal phone call to apologise and arrange a replacement. The foods them arrived very quickly.”

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Posted 1 year ago

“Spotted a pair of Barbour corduroy trousers at Cavell's at a really competitive price. Ordered them one day and they arrived the next, well packaged and as described. Highly recommended retailer.”

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Posted 1 year ago

“Found you by chance and was so impressed by the service, range of items and value. Will definitely shop again.”

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Posted 1 year ago

“Fabulous speedy service, items as seen on website. Recommended by sister Anne-Lydia Halewood of Brax. Would definitely use again.”

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Posted 1 year ago

“Wonderful service - nothing too much trouble and I have exactly what I wanted and failed to acquire elsewhere”

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Posted 1 year ago

“Came very quickly. Lovely product. Great sale price 🙂🙂”

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Posted 1 year ago

“Order received promptly and I returned one item. I was kept informed on the return and received a credit in good time. A great service. Thank you”

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Posted 1 year ago

“Super fast delivery and very quick to deal with an item I sadly had to return. Brilliant experience!”

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Posted 1 year ago

“My shipment got lost in the mail and i tried to contact the company but did not get a reply, I did not like this service as there was no help and no one I could contact and no one helped with my problem.”

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Posted 1 year ago

“Very helpful. Ordered a pair of shoes. They came in time and they fit perfectly. Very happy.”

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Posted 1 year ago

“Very good service. Could ring up and get to speak to someone who was very helpful. My parcel arrived in two days and article very nicely packed. Very satisfied.”

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Posted 1 year ago

“Found a pair of boots I had seen last year on Cavells website, which I ordered. Speedy delivery. Packaged and boxed well. My daughter loved them so had to order a pair to her. Best thing was they were in the sale! Thanks Cavells for your efficient and quick delivery.”

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Posted 1 year ago

“I bought some D.A.T.E. trainers at a great price. Delivery was very swift and the returns process was very straightforward (I ordered 2 sizes).”

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Posted 1 year ago

“Happy with the service. Quick delivery and nicely packaged. I was pleased to find Brax linen trousers. The trousers are well made and the quality is excellent.”

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Posted 1 year ago

“Excellent fast service. Will buy from you again!”

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Posted 1 year ago

“Ordered 2 items with one postage charge but then was emailed to say one item was out of stock so they dispatched just the one item and was charged full postage. I would not have ordered at all if there was only to be one item. Was not given the opportunity to cancel the entire order before dispatch. Online stock balance clearly wrong in letting me order something not available.”

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Posted 1 year ago

Cavells is rated 4.8 based on 971 reviews