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Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

Write Your review

No problems at all. Great service
Helpful Report
Posted 5 years ago
Great price for some pretty cool Crime London trainers and fast delivery. Happy customer who will purchase again!
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Posted 5 years ago
Prompt delivery, Really beautifully packaged, and exactly what I ordered.. Couldn’t ask for more.
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Posted 5 years ago
Brilliant customer service.... ordered the night of Sunday 22nd Dec, landed 24th just in time for Xmas.
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Posted 5 years ago
We were delighted with the service received in both shops . We made an order at the shop and it was delivered very quickly . The staff were very welcoming and friendly . If passing we will call again
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Posted 5 years ago
Very good service and great boots
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Posted 5 years ago
Excellent service. Parcel arrived before Xmas although ordered after deadline. Packaged well.
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Posted 5 years ago
Excellent service and my wife loves her new Paul Smith bag. Thanks again
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Posted 5 years ago
Excellent service couldn't wish for better Quick delivery can't wait for my next purchase
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Posted 5 years ago
Excellent website, swift delivery and carefully packaged. Thank you for making in-line shopping just a positive experience.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Sent the wrong item to me in error. Attempted to use the online form to contact Cavells without success. However subsequently received a phone call from customer services to apologise for the error and offer to refund return postage costs as well as a gift voucher to use on future shopping. The extremely polite and generous phone call has changed my opinion of this company. Still disappointed not to receive the shirt that I ordered (now out of stock) but cant fault the personal touch of the phone call.
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Posted 5 years ago
Wonderful quick service when phoning to order a blouse. Unfortunately it was not suitable so had to return for refund which they dealt with expertly without fuss within 24hours of receipt. Would have no hesitation buying from them in future...
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Posted 5 years ago
Great service
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Posted 5 years ago
Shirt was very nicely packaged and arived quickly.
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Posted 5 years ago
Fantastic service and such a great collection of clothes to choose from.
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Posted 5 years ago
Fantastic service!!! Great product!!!
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Posted 5 years ago
AMazing customer experience. Called through about a jumper I’d seen. They identified the one I wanted. Wrapped it and got in the post to me ASAP and arrived at 8am the next day. So helpful. And so nice. Really professional and really warm approach. Makes shopping and spending large amounts of money pleasurable. Thank you!
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Posted 5 years ago
Really lovely experience coming to Oakham and Cavells with very helpful staff too. Husband was happy being able to sit down and read papers whilst having a coffee and watching rugby!
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Posted 5 years ago
Great service
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Posted 5 years ago
Cavells is rated 4.8 based on 971 reviews