Cerascreen UK Reviews

Name: Cerascreen UK
Address: Gueterbahnhofstr. 16, Schwerin, Mecklenburg-Vorpommern
Rating: 2.95

3.0 Rating 43 Reviews

40 %

of reviewers recommend Cerascreen UK

Visit Website

Phone:

385 74139002

Email:

https://cerascreen.my.site.com/s/contact-us?language=de

Location:

Gueterbahnhofstr. 16,
Schwerin
Mecklenburg-Vorpommern
19059

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I almost gave you 5 stars. The good points : You sent the test kit in time. The test kit was easy with clear instruction And the app easy to use The update about the progress after I sent back the test is very helpful ( especially that I am in the uk in in take longer until it arrive to your lab ) Why not 5* ? 1 on your website ( or app) it was written that customer are entitle to have one call to get advice about the results . I tried and asked for advice but did not receive any call or communication from you ( except the result of the test on the app) It take a long time until my "sample " is arriving back to your lab and until I can see the result . ( although I specially drove to deliver it to the Royal Mail Center on Monday at 8 am... I ordered the test twice . I realise that this iodine test ( from urine ) is testing the level of iodine in urine which can change every day according to amount of iodine I ate during the day or few days before the test . So it is not the same as iodine in blood or during the last month. However if you can give me discount I may consider to order it several times to view the level of iodine each time. Do you have any deal or open to have a deal with a healthcare company in the uk who provide health style advice and can recommend or offer your test to their customers . Best regards Tuvi”

Helpful Report

Posted 1 year ago

Thank you so much for your detailed feedback! We truly appreciate your positive comments about our test kit, instructions, app, and the updates on your test progress. It's great to hear that these aspects of our service met your expectations. You can book a session with our coaches in your results report to receive further information on your results. The colleagues will call you at the appointment. As for your suggestion about offering discounts for multiple tests to monitor iodine levels, we appreciate your interest. Unfortunately, this is not possible until now. Regarding partnerships with healthcare companies in the UK, we are always open to collaborations that can benefit our customers, but none currently exist. Thank you again for sharing your feedback with us!

Posted 1 year ago

“test review”

Helpful Report

Posted 1 year ago

Thank you so much for giving Cerascreen UK a 5-star rating! We truly appreciate support.

Posted 1 year ago

“The self-tests from cerascreen make my everyday life much easier, as I no longer have to wait forever for doctors' appointments to have my blood values checked. The vitamin D test and the omega 3 test are particularly interesting for me personally.”

Helpful Report

Posted 2 years ago

Dear Tanja, thank you so much for your incredible 5-star rating on our test! We truly appreciate your kind words and support. We are thrilled to hear that our self-tests have made your everyday life easier by providing you with a convenient alternative to traditional doctor's appointments. Thank you again for choosing cerascreen. We are here to assist you anytime, and we look forward to serving you in the future. Best regards, The cerascreen customer support

Posted 2 years ago

Cerascreen UK is rated 3.0 based on 43 reviews