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CEX.IO Reviews

2.5 Rating 431 Reviews
36 %
of reviewers recommend CEX.IO
2.5
Based on 431 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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CEX.IO 1 star review on 8th December 2025
James Corey
CEX.IO 1 star review on 6th December 2025
Dune Coetzee
CEX.IO 1 star review on 25th October 2025
Dorothy
CEX.IO 1 star review on 11th October 2025
Tessa
CEX.IO 1 star review on 11th October 2025
Jack
CEX.IO 1 star review on 10th October 2025
Austin
CEX.IO 1 star review on 10th October 2025
Aurora Mia
74
Anonymous
Anonymous  // 01/01/2019
Finding a trustworthy company in today's world can be overwhelming, but I was fortunate to meet me14solutionsltd.org Their highly professional team helped me recover all the money I lost to fraudsters. They guided me through the entire process and provided excellent support. If you've lost money to scams me14solutionsltd.org is the best solution."
CEX.IO 1 star review on 19th October 2024
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Posted 1 year ago
Your remarkable performance far surpassed any expectation I had. You’ve truly outdone yourselves! I’m thrilled to have recover all the funds I previously lost from trading, apex asset retrieval.com enabled me to partake in the sequel I am very grateful. My utmost respect goes out to Apex Asset Retrieval Team their dedication and expertise in the realm of trading case file and this is a very superb Recovery job well done .
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Posted 1 year ago
CAN NOT WITHDRAW ANYMORE! WITHDREW TWICE AND AFTER WITHDRAW HAS BEEN PENDING. NO REPLY ON CHAT. THEY GOT ME WITH THE WELL LAID OUT WEB SITE AND CUSTOMER SUPPORT ORIGINALLY. LEARN FROM MY MISTAKE AND STAY AWAY!!!!!! I WAS ABLE TO WITHDRAW MY MONEY WITH THE HELP OF FOS TERBOO N . ORG. TO THOSE WHO IS HAVING THE SAME PROBLEM YOU CAN CONSULT THEM. FOS TERBOO N . ORG WAS THE BEST DECISION I MADE THIS YEAR, BECAUSE I WOULD HAVE LOST A SERIOUS HUGE AMOUNT OF MONEY IF NOT FOR THEIR HELP.
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Posted 1 year ago
At this moment I can't stop thanking the TheresachinRecovery team cause they helped me recover my money when i thought it was all gone. It all happened based on a review I viewed on how they helped a certain lady recover all her stolen invested capital of 354,000$ which makes me automatically follow up with them and now I am so happy to share their good work to whoever needs it.  you can reach them through Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m  & call/whatsapp: +  1  4  3  5  5  0  0  8  3  0  4  for their willingness to help recover my funds despite my case falling short of their basic standard requirement. I now feel reassured that these scammers will begin to hear a hissing sound turning louder everyday; thanks to the TheresachinRecovery
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Posted 1 year ago
What can I say? My experience with this platform has been frustrating. Once you make a deposit, it feels like you're trapped. The gas fees are extraordinarily high, making withdrawals nearly impossible. I wouldn't recommend this platform to anyone, not even my worst enemy. Their support team often responds with apologies, but I know they won’t make any changes. They claim gas fees are influenced by the market and validators, but I’ve compared multiple platforms and time zones, and the fees here are consistently higher. I won’t be contacting them about my withdrawal, because FOS TERBOO N . ORG has gotten my money out already, shame on CEX.IO.
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Posted 1 year ago
I was promised profit by many brokers but it was all lies and deceit. I had lost money trading on a few platforms which i later got to know that they were all scam. I have to hire a recovery company “Scaminspect. c o m” to help me figure out the problem. They were understanding and patient, took their time to make me understand how it all really works. My money which was $361000 in total was reclaimed and returned back to me including profits. If you are a victim of binary scam., visit their website “Scaminspect. c o m”
CEX.IO 1 star review on 4th October 2024
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Posted 1 year ago
I joined back in August 2022 I was introduced and joined up by a woman called Arlene Soh we traded together on this site made a heap of money I kept depositing then when I tried to withdraw they kept asking for taxes and Fees.on the 3rd February the website closed down and she deactivated her what’s app account and disappeared.I lost a heap of money it’s embarrassing to disclose the amount.She is a horrible person I hope she rots in jail if she is caught. Grateful i reached out to FOSTER BOON . OR G for help and i was able to get all my money back
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Posted 1 year ago
Proceed with extreme caution before risking your money here. After I made several deposits, I learned I couldn't take my money with me, and they stole it from me. Consequently, they requested payment of a fee before releasing my returns, which I declined. I did what I was told, but they did not do anything about my wish to withdraw. The experts at lilo__grace__75_( @ )_gmail_._com ) helped me recover my money and saved it from these crooks. you can also contact her on whatsapp:+1-( 6 -05 )- 69-1--46-12
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Posted 1 year ago
After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬
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Posted 1 year ago
STAY AWAY, Wallet Sucks bad for traders I have $40k in my wallet , some glitch happen , I asked for the support, they said I have to refresh but it's not done then I logged out and when I am trying to login again the recovery phrase is not working now , support said we cannot do any thing and when asked for senior, said not available ,money is stuck now , email and chat them no reply till now. Tell I met this reclaim expert who help me get back all I lost 𝒮𝓊𝓅𝓇𝑒𝓂𝑒𝓇𝑒𝒸𝑜𝓋𝑒𝓇𝓎45@𝑔𝓂𝒶𝒾𝓁.𝒸𝑜𝓂
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Posted 1 year ago
I was scammed out of $56,000 by Cex, a platform I initially trusted for cryptocurrency exchanges. Everything seemed fine at first, but when I attempted to withdraw my funds, they blocked my account without any proper explanation. Their support team was unhelpful, and it became clear that I had been scammed. Fortunately, I discovered ^^^'^RESORUS.COM^'^^, and they helped me recover my lost funds. Their team was incredibly efficient, and within just four days, they managed to get all my money back. I’m beyond grateful for ^^^'^RESORUS.COM^'^^ and highly recommend them to anyone who’s been scammed.
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Posted 1 year ago
I regret ever registering with this Trade Company. They are just being dishonest when they promise to let you know but never follow through. If you find yourself in a similar situation, I strongly suggest contacting Mrs. Charlotte Scott to avoid making the same mistake that I did. They gave me great assistance in getting my money back. It is strongly advised that you take advantage of this opportunity to get in touch with "Charlotte Scotte and her remarkable team". You can contact her via Email: Charlotte_Scotte_24_@_gmail._com WhatsApp: +1--580--485--3738
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Posted 1 year ago
I'd been complaining ceaselessly to fix my withdrawals not going through but it fell on deaf ears. Pressured me into depositing£.100k as my first commission and overtime, it grew exponentially. However as time would go on, they'd pressure me into depositing more and £.50k was dropped. When my drawl was not going well,I started to get extra agitated and decided to get legal heΙp. oliviatrader44(@) gmail com .Was the company I reached out to and they acted swiftly and got me my money out. WhatsApp. +1 423 248 2140
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Posted 1 year ago
If you are a victim of a scam there is a chance of getting your money back provided you got evidence of the reported scam. We guarantee you a safe and secure recovery. 100% reliable . Message me via email (dorisashley71 (@) gmail com) for more info Be careful of most of this online investment. WHATSAPP: +1---(404)--721---56--08
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Posted 1 year ago
BTC expropriation began with aspirations of financial growth and prosperity, only to be shattered when I realized I had fallen victim to a scam, losing a staggering $47,000. The enticing promises of high returns and easy profits turned out to be nothing more than a cruel deception, leaving me feeling deceived and distraught.In my darkest hour, I discovered Mr. Michael and his recovery firm and they proved to be my guiding light in the darkness. From our initial contact, their team displayed unparalleled professionalism, empathy, and determination to rectify the injustices perpetrated by these brokers. They took charge of my case with unwavering commitment, navigating through the intricate web of legal challenges to reclaim my stolen funds. You can reach him ( P S T P 2 R E C L A I M ) aid helped me get my money back, therefore I'm happy and satisfied with them.
CEX.IO 1 star review on 10th June 2024
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Posted 1 year ago
Hello everyone, I was a victim of bitcoin scam, I saw a glamorous review showering praises and marketing an investment firm, I reached out to them on their terms of investments and invested $68,000 and i was asked to top my trade with $99,800 which I was promised to get back in my first 15% profit in weeks, when it was time to retire my profits, I got to know the company was bogus, they kept asking me to invest more and I ran out of patience then requested to have my money back, they refused to answer nor refund my funds, not until an old family friend introduced me to a lady called Mrs. Roberts, I reached out and after submitting my case, Mrs Roberts she swift to action and within 36 hours I got back my funds with the due profit. I couldn’t contain the joy in me. I urge you guys to reach out to Mrs. Roberts Lee on their support email:  ( robertslee618  @  gmail . com )   or WhatsAp   +1 4 7 8 3 3 0 91  93 
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Posted 1 year ago
It's very easy to deposit money into CEX.IO but the problem is when you want to take your money out!! IMPOSSIBLE! Avoid this scam! It's been a few stressful days that I try to withdraw my money and I'm not allowed! I've been asked to provide lots of documents like DL, holding it in front of my face to verify it. Then I was asked it is not enough and I have to send them a video telling that I'm aware of this communication and my request! I did that and after a few days back and forward now I was asked again that what IPs I contact and if I'm aware of this activity from this IPs!!! I am a constant traveler and use different location to have access to my account. And now they asked me my travel history!! What's this platform?? The exchange crypto platform or immigration office?! The problem is they accept your money in a second and looking for ANY excuses to hold it and don't allow it to withdraw your OWN money!!! Keep away from this scammers!
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Posted 1 year ago
So, the customer service manager is GREAT. So is most of the support team. HOWEVER, this company charges OUT the ass, and has an ungodly amount of hidden fees, and gives people a f load of loop holes to jump through. To the point where this company DRAINED me of all the money I had. When they say it is the "final" payment. It isn't. Don't trust them. Be prepared to drop 2000 on it. If not more. All communication is done through email, or text. You don't even get to speak to an actual person over the phone. They're not apart of the Better Business Brueuo to report them. They can change their terms and conditions whenever they please. READ THEM! EVERYTIME. Had I known how f***ed off it would be to get my money. I would have uses a different company or something like cash app. INSTANT REFLECTION FEE is charge. Regardless of it is "instant". Even if you wait the alloted time to get it, thinking you wouldnt have to pay the IR. You're mistaken. I was told at least 10 different times that all my fees were the "final" one. Yet, everytime I paid them. I got charged more. What was initially supposed to be 200 down, turned into 2000. The Brueuo also decided it was a good idea to "protect my account" by doubling my IR. Granted they "compensated". However, they didn't tell me they did this until AFTER I paid the original 420 they asked for. All in all. F this company. Idk if every transaction is like this. However, to start up. It's a pain in the ass. DO YOUR RESEARCH AND READ ALL TERMS AND CONDITIONS.
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Posted 1 year ago
Poor support from these lots, I’ve had my crypto locked on their platform for months. It’s always on verification or another. The support is poor, slow and incompetent. They abruptly cancelled my account without any explanation, leaving the funds trapped in the account. Even after receiving mails asking me to withdraw within 24 hours, the withdrawal process was painfully slow. It seemed like the company had no regard for their clients and their needs.However, I was able to recover my lost funds through the help of Phil Damian 15 at gma1l^com , who provided exceptional support and assistance in finding the scammers and retrieving my assets without any upfront payment. I am grateful for their outstanding service and recommend Mr. Phil Damian to anyone in need of help recovering funds lost to scams.
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Posted 1 year ago
Bitcoin has really changed my life because I invest in it the right way and one thing that gives me joy is because I also learn the concept of trading from a expert to accumulate and hold more bitcoin. . Let a professional trader guide you on how to start your journey into cryptocurrency the right way. My first month using Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return back of up to 9BTC. Looking into this month as well, what have you planned to achieve? Why not take that step now and contact Mr. Dunn on WhatsApp +1 352 721 6837 or telgram @ stevendunn471 , and surely he will help you change your portfolio status.
CEX.IO 1 star review on 1st December 2023
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Posted 2 years ago
CEX.IO is rated 2.5 based on 431 reviews