bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very straightforward and only took less than a month from date of order to the time of fitting - albeit with a brief telephone reminder from me. Fitting took less than 2 hours with a very neat job. Seems to be working fine and takes about 1 hour for a complete charge to my hybrid Mercedes as opposed to 3 hours via the domestic supply. Would recommend.”

Helpful Report

Posted 3 years ago

“The charger is great, it doesn't take up much room and charges the car quite quickly”

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Posted 3 years ago

“great company - Billy Knightley was absolutely amazing, managed to get the application to good to go”

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Posted 3 years ago

“fantastic service, ordered online, bppulse called 2 days later, unit fitted 5 days later. fitting went great. brill.”

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Posted 3 years ago

“Great communication, on time, no mess, great job”

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Posted 3 years ago

“Installation very efficiently provided by Andrew. Haven't taken delivery of the car yet so cannot comment further....”

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Posted 3 years ago

“engineer Richard came on time and as promised. He explained the options of how we could have the unit fitted as unobtrusively as possible. He proceeded to install the unit and necessary safety trips efficiently and tidily. All in all an excellent engineer and job, and we are delighted with the result.”

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Posted 3 years ago

“Very good service from talking to the planning appointment To the fitting team who were First class have no complaints what so ever first class”

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Posted 3 years ago

“Great Service, Great installation quick, easy attentive and top workmanship. Can't fault them!”

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Posted 3 years ago

“Good service and communication. Many thanks.”

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Posted 3 years ago

“The installation was carried out by a very knowledgeable and likeable engineer and spent time with me afterwards to ensure I understood exactly how the system works”

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Posted 3 years ago

“After a few problems with Electricity supply ,the unit now works fine. the engineer who came the 2nd time was brilliant ,very knowledgeable and very professional. the only problem I have now is how to set a timer into the system to charge the car at an optimum time .I have seen an app called Smartcharge ,but i dont know how to make it work .Can you help please ????”

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Posted 3 years ago

“Richard was very tidy and most helpful He made a very nice job.”

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Posted 3 years ago

“Very pleasant experience from initial application to final install. Team at BP did all the heavy lifting to make the application easy, customer service was faultless. The install team did a first rate job and left our home in a spotless condition. Very impressed with the engineer who explained the functionality and stayed with us whilst we initiated our first charge. Well done BP and associates.”

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Posted 3 years ago

“Really great service”

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Posted 3 years ago

“Absolutely amazing service, great product, fast and friendly installation by an engineer who takes pride in there work, I can not recommend BP Homecharge enough to anyone looking for at buying an EV.”

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Posted 3 years ago

“Arrived on time, very helpful and explained everything. Would recommend”

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Posted 3 years ago

“Having this charger is AMAZING. It’s reassuring to know that it’s outside your house to charge your car over the night ready for in the morning. The guy who fitted the charger was very professional and even turned up early, cleaned up after himself and let me know everything that was going on. It only took 2 hours to fit also which was a bonus.”

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Posted 3 years ago

“The installer was superb in every way. He respected social distancing and the cleanliness of the house. He simply got on with his work quietly and efficiently. Have only used the point once to date, but so far, so good.”

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Posted 3 years ago

“Prompt service arrived on time.friendly installer no problems.wpuld recommend to others wanting this product.job well done.”

Helpful Report

Posted 3 years ago

bp pulse is rated 3.9 based on 4,413 reviews