checknfly Reviews

Name: checknfly
Rating: 4.04

4.0 Rating 121 Reviews

78 %

of reviewers recommend checknfly

Company Reviews

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4.0

Based on 121 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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02071839664

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They resolved my ticket sale effectively and efficiently!”

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Posted 6 years ago

“Efficient and easy Very quick and easy booking. Many thanks.”

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Posted 6 years ago

“Raymond was very helpful in getting my flights sorted when they were overbooked. Thanks!”

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Posted 5 years ago

“Actually I made a booking online for this China Eastern flight to CMB via PVG purely because we handle this airline at LHR T4 and never knew they they had a flight to CMB. I spoke to the airline rep and we came to an assumption that it cannot be true. However I made a booking and as usual the payment did not go through which was a confirmation to our doubt. Raymond's call was a surprise, and was an excellent thought where he even offered a better option making my journey much more easier though the price was another £20 more. All-in-all well done Raymond who saved Checknfly otherwise I would have told all at T4 that it is a bogus site. Looking forward to work with Raymond for future tickets. Thanks well done.”

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Posted 5 years ago

“Good price. Good customer service. Use of chat”

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Posted 5 years ago

“It was delayed initially but they worked out the price which they committed earlier with the better option.”

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Posted 5 years ago

“Raymond was great help when booking my flight. He made sure I received the best customer care possible.”

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Posted 5 years ago

“Despite slow service at first from one of their members and having several miscommunications with the agency, I managed to get my flights sorted to Bogota efficiently with the help of Raymond who gave fabulous customer service”

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Posted 5 years ago

“Customer service was good! Friendly staff and quick and easy to book”

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Posted 5 years ago

“Raymond was helpful in finding a better (faster) routing option with a minimal price difference.”

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Posted 5 years ago

“Great customer experience”

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Posted 5 years ago

“Yes it was okay”

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Posted 5 years ago

“Excellent customer service by James. Very helpful and prompt.”

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Posted 5 years ago

“Good customer service. Spoke with Ricky that was very helpful in dealing with a flight time issue I had with my booking. Up to this moment have no complains to make. Haven't received my flight confirmation yet...”

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Posted 5 years ago

“GREAT PRICES BUT FRICTION UPON BOOKING I booked as one would normally do online, all seemed normal. It was a well priced ticket. However I immediately then got a call telling me my ticket was not actually booked and instead asking me to be rerouted through a different city on a less desirable flight. This upset me as it felt like a classic bait and switch. UPDATE 18 HOURS LATER The team at CheckNFly have made things right, especially James. They have booked me on the original flight at the original cost. So, in the end I saved quite a bit of money, which I am very pleased about. However it did come with some hassle, and I was worried that they weren't legit, but they are and in the end it worked out, so I can't complain.”

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Posted 5 years ago

“The staffs were approachable and talk with respect to customers on the phone.”

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Posted 5 years ago

“Appalling! When booking there was an autofill of my partners surname with my first name. I noticed less than ten minutes after paying. I rang and spoke to Kevin. No e-tickets had been issued. Kevin said " It is only £550 to correct my surname". After much argument I ended up paying £480 as whilst checking the flights on line the prices had increased. In my opinion they are not based in the UK and I doubt some of their reviews. This is my opinion, utterly disgraceful! I feel scammed!”

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Posted 3 weeks ago

“Several hours after booking online, "Veronica" called with some sneaky sales tactics - said that my ticket was confirmed but my partner's wasn't yet. And to pay a fare difference of 150 GBP. She even tried some tactics like making the ticket "flexible and seat selection free" The call was suspicious from the start. Do not go via this company If you have difficulty with a refund - initiate a chargeback via your credit card company.”

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Posted 1 month ago

“Yes all the negative reviews ring true, booked through Google search check n fly came up the cheapest by 150 pound total 1385 pound Fly two adults Scotland to Australia then hour after booking received a phone call from Veronica from check n fly, sorry Google search was wrong you have to pay extra 600 pound for 25kg baggage as it was not included...... TOTAL RUBBISH. I immediately said cancel booking purely on principle, then Veronica from check n fly saying we might be able to do cheaper by 100 pounds by this time I'd lost all trust in this company and demanded my full refund.... Well after 4 days of back and forth including some harassing phone calls to convince me to continue with booking I was told yes they'll refund me. Interesting to know I checked my bank account day of booking and credit card was charged full amount but no tickets with airline were purchased...... In total it took 10 days for full refund to show in my account. Very deceitful methods this company use basically holding you to ransom and if you don't have the privilege of time they've got you in a tight situation..... Holding up you money so that you can't book another flight until refund. BE VERY CAREFUL OF THIS COMPANY FOR BOOKING AIRFARE TICKETS IT'S TRUE BAITING THEN SQUEEZING MORE OF YOUR HARD EARNED MONEY OUT OF YOUR POCKET.”

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Posted 1 month ago

“Same as every other bad review about this company. They call you up after booking and insist on more money. SCAMMERS!!”

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Posted 3 months ago

checknfly is rated 4.0 based on 121 reviews