“Chef works Australia is a joke.
I paid express postage only to wait 4+ weeks for my items.
All items are sent from an overseas warehouse not from Australia.”
Hi Shilo — we’re sorry to hear you were disappointed with your experience.
Your order was placed during our New Year closure period, and the item purchased is not stocked in Australia, which can impact delivery timeframes. Once we reopened, your order was dispatched within two weeks.
We understand delays can be frustrating and appreciate you taking the time to share your feedback. If you’d like any further support, our Customer Experience team would be very happy to help.
“I been buying this particular style of pants for years since it's very light comfortable and plus nice fits for small figure chef like me, but recently i bought 2 new pairs and one pair 3 months ago quality and fitting completely different than what it used to be. Bought one size up since i gained bit of weight but it just end up being too baggy everywhere and no shape at all. Feels plastics compare to the other pants i have not very happy”
Thank you for taking the time to share your concerns. We’re sorry to hear that the recent pairs did not meet your expectations in fit and feel, especially after your long-time experience with this style. Your feedback is important to us, and we take concerns about consistency and quality very seriously. Please feel free to reach out to our customer support team so we can better understand the issue and explore options to assist you.
