chefequipment.com Reviews

Name: chefequipment.com
Rating: 4.72

4.7 Rating 672 Reviews

93 %

of reviewers recommend chefequipment.com

4.7

Based on 672 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

chefequipment.com 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process was fast boxe was well pack But my only concern my guess the produc was a demo The cover and the inside of the knife boxe showed wear of use in and out and I'm presuming that it's not the factory edge I guess that is what happens. Seem weird to see a heavy edge on a supposed brand new knives... As a first time buying expansive knife. But for sure the knife packaging was showing up use ..I will have to find out if miyabi 9.5 came heavy factory edge .”

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Posted 4 weeks ago

“Gave a 3 star cause it was cracked when I received it.”

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Posted 2 months ago

“Online shopping excellent and delivery was fast”

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Posted 5 months ago

“The items are great! Unfortunately they did not come in time for what we needed it for! Estimated time was not accurate.”

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Posted 5 months ago

“Too heavy for the average household”

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Posted 5 months ago

“Overall happy with my order.”

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Posted 6 months ago

“I ordered 4 pqts and 2 bottles were broke”

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Posted 6 months ago

“Pros: shipping was speedy, and had no hiccups making the purchase online. Con: packing was distressed, which doesn’t look professional to a client. Had to remove packaging at the truck. Could have been solved with shipping packaging.”

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Posted 6 months ago

“Delivery was good and fast but coequality was not excellent was not bad”

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Posted 10 months ago

“One glass was broken and you only gave me a refund for it. No other option offered. I only have 11 glasses when I needed 12.”

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Posted 1 year ago

“this was the first time I ordered from ChefEquipment. The product is the same as from other companies I ordered before, however, the customer service is lacking. I was not happy with the delivery, especially with the purolator. I emailed ChefEquipment (and purolator) about this experience but didn't receive any reply from both companies.”

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Posted 1 year ago

“The knife itself is good, but when purchasing a $400 knife as a gift you would hope to get a box that looks new. The knife we received had been opened and not put away properly and the box was quite destroyed and had to be taped up before being wrapped.”

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Posted 1 year ago

“good piping bags”

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Posted 1 year ago

“The product came quickly enough but was not what I needed. It was huge, did not fit well at all. I think even a size smaller would not have fit properly. I gave it away already. Also, the description says 24 pack and there was only one (1).”

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Posted 1 year ago

“My order shipped and arrived in excellent time. Website is simple and straightforward.”

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Posted 1 year ago

“My first purchase went smoothly, including the shipping. The only issue is that the item description wasn't complete. I bought tubs and a lid. The tubs are very sturdy, but the lid doesn't latch onto the tub; it just sits on it, and very loosely, so I have to tie it down and untie it every time I need to get into it. This isn't just a minor detail, and it seems like it may have been left out on purpose. For bussing it would be fine, but not for food storage.”

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Posted 1 year ago

“Pas la bonne dimension du plat pour cette commande ?”

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Posted 1 year ago

“I have ordered several times and have been happy with the products. This time I had an issue with the wall mount faucet ordered. I emailed my concern asking about a possible replacement and received a response 7 days later? This is unacceptable, and ended up solving the problem myself with a local technician. I prefer to order from a Canadian vendor but will now consider other online vendors including Amazon as they have a no hassle return policy and respond right away to questions.”

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Posted 1 year ago

chefequipment.com is rated 4.7 based on 672 reviews