chefequipment.com Reviews

Name: chefequipment.com
Rating: 4.80

4.8 Rating 380 Reviews

95 %

of reviewers recommend chefequipment.com

4.8

Based on 380 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

chefequipment.com 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One glass was broken and you only gave me a refund for it. No other option offered. I only have 11 glasses when I needed 12.”

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Posted 2 months ago

“this was the first time I ordered from ChefEquipment. The product is the same as from other companies I ordered before, however, the customer service is lacking. I was not happy with the delivery, especially with the purolator. I emailed ChefEquipment (and purolator) about this experience but didn't receive any reply from both companies.”

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Posted 4 months ago

“The knife itself is good, but when purchasing a $400 knife as a gift you would hope to get a box that looks new. The knife we received had been opened and not put away properly and the box was quite destroyed and had to be taped up before being wrapped.”

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Posted 5 months ago

“good piping bags”

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Posted 6 months ago

“The product came quickly enough but was not what I needed. It was huge, did not fit well at all. I think even a size smaller would not have fit properly. I gave it away already. Also, the description says 24 pack and there was only one (1).”

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Posted 6 months ago

“My order shipped and arrived in excellent time. Website is simple and straightforward.”

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Posted 6 months ago

“My first purchase went smoothly, including the shipping. The only issue is that the item description wasn't complete. I bought tubs and a lid. The tubs are very sturdy, but the lid doesn't latch onto the tub; it just sits on it, and very loosely, so I have to tie it down and untie it every time I need to get into it. This isn't just a minor detail, and it seems like it may have been left out on purpose. For bussing it would be fine, but not for food storage.”

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Posted 7 months ago

“Pas la bonne dimension du plat pour cette commande ?”

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Posted 8 months ago

“I have ordered several times and have been happy with the products. This time I had an issue with the wall mount faucet ordered. I emailed my concern asking about a possible replacement and received a response 7 days later? This is unacceptable, and ended up solving the problem myself with a local technician. I prefer to order from a Canadian vendor but will now consider other online vendors including Amazon as they have a no hassle return policy and respond right away to questions.”

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Posted 8 months ago

chefequipment.com is rated 4.8 based on 380 reviews