Chendom Reviews

Name: Chendom
Rating: 3.88

3.9 Rating 253 Reviews

70 %

of reviewers recommend Chendom

Company Reviews

Product Reviews

325

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Phone:

0793544033

Email:

support@chendom.com

Location:

150 Mountain Ave, Hackettstown, NJ 07840
07840

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping process is very slow been 2 weeks and still no shipping information. Would have given them 0 but when I sent message they where prompt on the response.”

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Posted 3 years ago

“I ordered 2 heart necklaces. I got them for my granddaughter and myself. My daughter passed away on January 10th. She loved ladybugs. When I saw them online they were beautiful and just what we needed. Was so excited. When mine came I was so disappointed. Everything is so small I cannot see the writing or anything. Maybe I didn’t read the fine print. Would like to return mine if possible for a refund. I was happy with the swiftness of the delivery. I just can’t read it. Thanks so much. Patty Pokki”

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Posted 3 years ago

“The gift inside wasn’t very nice. The Mahogany box I received was scuffed up (scratches) and dull In some spots. I tried to clean it but it didn’t do any good and I paid extra for that, So I’m not too happy with what I received. I would like to know if I’m gonna receive another Mahogany box, especially before Valentine’s Day”

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Posted 3 years ago

“Not what I was expecting to Get. The letters that were on the charms were not clean and were bent. Looks cheap for the amount I paid for it.”

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Posted 3 years ago

“I sent in 2 different people picture that I wanted on each charm u sent the same person on both charms and now I don't have the one I wanted which was my mom. And the writing was so small..”

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Posted 3 years ago

“I wasn't really impressed. I emailed you to fix my order, got an email saying the mistake was fixed, another one showing it was fixed. Then when it came the mistake was not fixed.”

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Posted 3 years ago

“Not the quality I was expecting but is what it is won’t purchase again.”

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Posted 4 years ago

Hi Todd, Thank you for your feedback. We are so sorry when hearing that you are not satisfied with your item. If you have any complaints about your product. Please take time to send us the photo of your item to our support email: support@chendom.com. We will check and consider to solve your problem. Looking forward to hearing from you soon. Sincerely, Chendom Support Team

Posted 4 years ago

“It was delivered in a timely manner. I felt the necklace looked cheap and the cute saying in the box was just typed on card stock and it was faded. I made one myself. Wouldn’t order from here again.”

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Posted 4 years ago

Hi Teresa, Thanks so much for your feedback. I'm so sorry to hear that you're not satisfied with the order. All items from our store are made and sold on demand, so we always put high requirements in every item at a reasonable price. The Love knot necklace you ordered is actually our best seller and we've never received the complain about its quality before. Please kindly contact us via email support@chendom.com and send us the picture of the faded card. We'll check and resolve this problem for you. Take care!

Posted 4 years ago

“I ordered 2 items 27th of Nov. Ive received 1 item. My 1st issue is Twice I have filled out the contact Chendom form. And yet No reply. I can not seem to contact this company! I have no info on my other item ordered yet charging my credit card was not a problem for them. I can understand if there is a delay for some reason, BUT CAN SOMEONE TELL ME WHATS UP WITH MY ORDER, how to contact you, Chendom and aside from the form ive done 2x already. If I have no response or item in 1 more week, I will have my credit card company take their charge off.”

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Posted 4 years ago

Hi Sandy, Thanks for your review. We sincerely apologize for any inconvenience caused. We checked all our email inbox but we have not received any email from your email address. If we receive the email, we will response around 24 hours. I would like let you know that your order #2848 was devided into 2 packages. The both of packages were delivered successfully to you, 1 on Dec 5th and 1 on Dec 12th. Hope you got them. We will send you an email to confirm about your order clearly. Best wishes!

Posted 4 years ago

Chendom is rated 3.9 based on 253 reviews