Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought 2 tv cabinets and 1 nest of tables very good for the price so bought another 3 items of which 2 were damaged they were collected and got a full refund no problem.”

Helpful Report

Posted 7 years ago

“I love this sideboard! Very sturdy and strong and a good price too. One of the doors sticks a bit but it doesn't affect its use and adds to it's quirkyness! Fast delivery, nicely arranged via telephone and delivered by really nice people. Pleased with the service I received thank you.”

Helpful Report

Posted 7 years ago

“The bookcase is good quality and looks great with my other furniture. Delivery was made on time and as per my instructions. V pleased.”

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Posted 7 years ago

“Excellent product Delivery was quick and was packaged great”

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Posted 7 years ago

“quick service, value for money”

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Posted 7 years ago

“Good quality furniture, arrived well packed and friendly delivery service”

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Posted 7 years ago

“The small lamp table is well made and fits my requirements exactly”

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Posted 7 years ago

“Good price and well made and packed. Speedy delivery. Colour difficult to ascertain clearly from on line photos. Not quite the shade that we wanted or expected but will do.”

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Posted 7 years ago

“The unit was well made slightly light for solid wood, the delivery drivers were prompt and very helpful”

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Posted 7 years ago

“Good looking DVD storage; it's a reasonable match for our oak furniture. A little wobbly out of the box, but when secured to the wall it feels classy and solid. We'll worth the bargain price.”

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Posted 7 years ago

“I bought 4 items of bedroom furniture . Easy to order and kept updated about delivery day and the only small problem I had was trying to get items out of the boxes but they are lovely pieces of furniture ..”

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Posted 7 years ago

“Great bit of furniture. Very efficient delivery and easy to assemble in no time at all!”

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Posted 7 years ago

“I originally ordered the Porto Ivory Painted Oak 2 Door Small Sideboard but the colour is more of a green/grey than ivory (see image) - they exchanged it for the Chester White sideboard immediately and teh delivery came inside a week.”

Helpful Report

Posted 7 years ago

“Furniture ordered is just what I wanted shame that delivery wasn't. Told it would be between 7 and 9 and I was the 2nd call and that the driver would ring 20mins before. Set my alarm for 7.45 which I thought would be fine (we are retired therefore not early risers). I was woken up by the doorbell at 6.35! Hate to think what time the 1st call was!”

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Posted 7 years ago

“Excellent and fast service - very supportive and friendly staff”

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Posted 7 years ago

“Easy to put together looks great”

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Posted 7 years ago

“We are extremely pleased with the final product. The wrong product was delivered originally and it was quite stressful to get that changed plus it was sometime before anyone actually said sorry for the error but they did get the right product to us in the end. But as said, very good quality product especially for the price.”

Helpful Report

Posted 7 years ago

“Good service, The item was exactly as described. The price was right. The delivery very prompt.”

Helpful Report

Posted 7 years ago

That’s really pleasing to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 7 years ago

“Delivery on time well packed and good service from delivery team”

Helpful Report

Posted 7 years ago

That’s really pleasing to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 7 years ago

“good product, quick delivery, value for money”

Helpful Report

Posted 7 years ago

That’s really pleasing to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews