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Chisholm Hunter Reviews

4.5 Rating 3,641 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews
Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

Write Your review

Great quality. My son loves his gift
Helpful Report
Posted 5 years ago
Pleasure to deal with both in premises and on line.My wife delighted with items purchased.
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Posted 5 years ago
Excellent service, watch delivered speedily and free bracelet adjustment carried out in store. 5 star service all round.
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Posted 5 years ago
Outstanding service!! I purchased a watch for my daughter’s 21st birthday, and as it was about to be dispatched, it was brought to the attention of a manager, that the box was damaged, who subsequently contacted me to inform me of the delay in obtaining a new one from the manufacturer. I felt fully informed, and the watch was delivered in time for my daughters special day. I felt this was fab customer service! I will definitely buy from here again.
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Posted 5 years ago
First class service. The new watch came well packed and checked out by the company
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Posted 5 years ago
Excellent
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Posted 5 years ago
Brilliant Service
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Posted 5 years ago
the Website made the Curb Chain necklace ordered look much bigger in the size of the links so was disappointed in seeing it when it arrived The delivery arrived quickly and well packaged and on phoning to ask for info requesting a refund the lady was very helpful and I did receive a very fast notification of receipt of my return and notification of a-refund ,so good and ,satisfactory service.
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Posted 5 years ago
Great delicate chain and diamond cross. Although it would be excellent to have a shorter chain
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Posted 5 years ago
I CANNOT fault the service at the shop, it was the online delivery that was very poor. Order placed approximately 3 weeks before Christmas for my grandchildren. I ordered 2 identical items online and only one was received to the shop. When the items were re-ordered via the shop, the items received the second time were of different sizes. This required 2 visits to the shop and we live approximately 20 miles from the shop. The problem was only resolved on Christmas Eve. The saving grace was the courtesy and professionalism of the staff in the Chester branch who were left to sort this out. Full praise to them as they went out of their way to make sure I received the items for Christmas.
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Posted 5 years ago
Nice item but addressed to a stranger so disappointed as paid a lot for the necklace so would have expected better!
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Posted 5 years ago
Very lovely watch, fast delivery only reason for a 4 star is that it came with battery not working.
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Posted 5 years ago
Purchased a Tudor watch very quick delivery and the watch was excellent I would certainly recommend your services and will use again .
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Posted 5 years ago
Beautiful ring that I will cherish for ever.
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Posted 5 years ago
Good service, quick delivery, gorgeous item!
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Posted 5 years ago
Watch was an absolute bargain at £1000 for a £1600 watch but after a week I still had not received it neither had I had an email to advise on what was happening. Reading other reviews made me wonder if it was too good to be true so I phoned customer service to ask what was happening. Watch was about to be posted I was told. 3 days later no watch and no card from post office, so i tracked the package and was told the watch had to be picked up at the PO. Off I went to collect it using the tracker receipt , to find it had been collected already that morning . Not by me. Long story short wrong post code put on package. Lucky the invoice was inside and an honest person called me to say she had my watch. Otherwise I would have been out of pocket £1000 and a lengthy process to get my money back. Otherwise a bargain of a watch which was back on sale for £1600 the next week.
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Posted 5 years ago
Great selection of watches. Found an ex display Bremont for an excellent price. Arrived very quickly and in superb condition. Will definitely return for my next purchase!!
Chisholm Hunter 5 star review on 31st December 2020
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Posted 5 years ago
Excellent customer service received when I made an online purchase recently.
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Posted 5 years ago
Strap supplied was the wrong one but they have been very good at trying to resolve the problem and keeping me updated.
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Posted 5 years ago
I ordered my wedding ring online from Chisholm Hunter. It arrived quite quickly and was well packaged. The ring itself is gorgeous. Very pleased with my purchased.
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Posted 5 years ago
Chisholm Hunter is rated 4.5 based on 3,641 reviews