Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,641 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful quality”

Helpful Report

Posted 5 years ago

“Having encountered a small problem with the product I purchased, CH were understanding and extremely efficient with dealing with the issue. Cannot recommend them highly enough. Additionally the product I did keep is first class quality and my wife loves it”

Helpful Report

Posted 5 years ago

“Numerous purchase issues starting with incorrect info given on exchange, threatening with a regulatory complaint due to unreasonable delay cancelling finance, then purchased another ring, which was out of stock so another one offered, and was sent the completely wrong one. Was given the alternative eventually (after threatening to cancel the whole thing if not received by the date promised). Have shopped with CH for years and usually the service is great but the experience this time was poor. I did receive a discount off a more expensive ring that was given as an alternative, which I accepted although the diamond colour is not as good (yellow diamond). Would probably go elsewhere next time.”

Helpful Report

Posted 5 years ago

“Bought a bracelet which was too big and when took into store to have resized told it would cost £50 to do so - 10% of the value of bracelet. Shocking! Price should include resizing cost to make customers aware, these items are not one size fits all!”

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Posted 5 years ago

“Excellent service. Took my new Omega watch in for the braclet to be adjusted and the lady who seen to me was most helpful and courteous. Thank you.”

Helpful Report

Posted 5 years ago

“I had my eye on a tag heuer. I was talked into placing a deposit of 10% they originally wanted 20%. I was told it would be sent to a store near me maybe by Xmas Eve. After doing all the chasing up and being told by Marcos especially that everything is ok I’ll phone my colleges now etc. I found out they never had the watch in the first place. They can’t seem to find my details of my deposit and keep being told it’s all in hand. I still haven’t received my refund I placed on the 22nd dec and now it’s the 7th January. My anxiety is up and my headspace is full. An official complaint and ombudsman maybe if it’s not in my PayPal account tomorrow. A firm that gets your money then passes you from one person to the next. Who knows what their aftersales would be like if something went wrong with a purchase. Stay clear is my advice”

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Posted 5 years ago

“The website was very clear, the ordering process was simple, the purchase was dispatched and received as per the timelines indicated and the product was excellent.”

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Posted 5 years ago

“Very friendly and helpful staff.”

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Posted 5 years ago

“Great watch, fast delivery, no issues”

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Posted 5 years ago

“Ordered earrings online during lockdown and collected them from my local Stirling store. Staff were great.”

Helpful Report

Posted 5 years ago

“Outstanding service in the Livingston shop. I love my jewellery”

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Posted 5 years ago

“The transaction was seamless, I would definitely recommend.”

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Posted 5 years ago

“I’m satisfied, thank you”

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Posted 5 years ago

“Waiting till shop re opens after lockdown to have it hopefully replaced. Magnetic clip will not stay closed and bracelet keeps falling off my husbands wrist. Not good.”

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Posted 5 years ago

“Very disappointing experience. Bought a Tudor black bay steel and gold watch online. Stated pickup closest to my location (Dundee). The manager there seemed more aggravated that I hadn't purchased from them and instead used Chisholm's online service. They then tried to give me a quite obviously used ex demo tudor watch with no protective wrap and obvious signs if use or wear in the bracelet. I would not recommend Chisholm and I will never purchase from them again.”

Helpful Report

Posted 5 years ago

“Although the watch I ordered eventually arrived, I had to chase twice to remind them that they had to send the watch which they had already taken the money for. I understand we are in difficult times but it's not acceptable to have to chase them twice. I honestly do not believe I would have received my watch without me chasing them.”

Helpful Report

Posted 5 years ago

“My wife was very pleased with her gift. Looked even better than the stock image. Minus 1 star for delivery as it took 2 weeks to arrive:”

Helpful Report

Posted 5 years ago

“Hi there, My name is Imre Hajdu, and I bought online a Chisolm Hunter Watch Roll Case for £99 - 10% discount by Marcos sales advisor. First: I got 10% off from original price by the sales advisor Marcos, before I made my purchase. Never ever got it... ? ... Second: When I go to shop collecting my product of Chisolm Hunter, I asked an advisor to resize my Seiko metal bracelet. He was really kindness with me, and help to me in my problem... After when I go home, at my accomodation, the bracelet get loose, and I double checked what to be leaved by watch repair inside the tini plastic bag... It was just the removed links with two bracelet axis. Nothing else! I brought back in the shop my Seiko with the removed parts to repair again, and the advisor said, it's my fault, just because I losed the missing little tini parts to fixing the axis... It is not true! Wasn't anything else inside the the tini plastic bag, only the links wit two simple axis, and I took a report in the shop to the sales advisor! He not answer... If is it my fault, why get loose the metal bracelet on my watch after repair? When I asked the advisor, I had no answer... So, I lose my original brand new Seiko metal bracelet parts in the Chisolm Hunter shop's repair at Argyll Arcade! I'm so disappointed about both of my case...”

Helpful Report

Posted 5 years ago

“Excellent quality and service!”

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Posted 5 years ago

“Very quick and easy to deal with, the package was wrapped nice neat and the product was fantastic as ordered.”

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Posted 5 years ago

Chisholm Hunter is rated 4.5 based on 3,641 reviews