Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,633 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price, but pre dispatch inspection poor, as the watch was not working and had to be returned for a replacement which I am still waiting for, one week later!”

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Posted 4 years ago

“Return policy is shocking I returned an item over a week ago Monday still no refund in my account yet”

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Posted 4 years ago

“Pleased with product but information regarding delivery wasn’t provided until I requested it.”

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Posted 4 years ago

“Ordered earrings and then turned around and said they never had it Then two days later back on the web site”

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Posted 4 years ago

“Packaging was poor for such an expensive item”

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Posted 4 years ago

“Only received two out of the four Thomas Sabo charms ordered. Told out of stock after order so made the two charms more expensive with the delivery charge”

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Posted 4 years ago

“The Zenith is my dream chronograph, that cost me an arm and a leg. The watch case is gorgeous. I expected no less. The strap was disappointingly short for my very average wrist. It barely reached, it embarrassed me. This will not happen with a £30 Casio. I had to return the watch I bought, all the way from the Midlands to Glasgow. I am gutted. Having vented my dismay, I am grateful to Megan who is taking care of my case. The after sales customer service has been excellent so far. Megan ordered a replacement strap from the parent company. I might still fall in love with my Zenith, despite tripping over the first hurdle. I reserve judgement until the watch is back on my wrist.”

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Posted 4 years ago

“delivery has let you down, it took 5 days to get my watch”

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Posted 4 years ago

“Rather disappointed with packaging and no gift bag provided”

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Posted 4 years ago

“I ordered a watch to collect from our local store. Unfortunately, I wasn’t emailed to say it had been dispatched and no-one contacted me to let me know the watch had arrived. I chased the order and found out then it was waiting for collection. Better communication would have been good.”

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Posted 4 years ago

“We purchased an expensive ruby and diamond bangle for a special birthday. The product was excellent and delivery was prompt. My only complaint is we purchased through Topcashback which was advertised as a good % cashback. However, today, a couple if months, chisholm Hunter have not honoured the Topcashback offer, very disappointing.”

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Posted 4 years ago

“Service was good although, I never got the VAT invoice I requested.”

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Posted 4 years ago

“Very speedy delivery of watch, but despite offering a sizing service & a downloadable template, there is no way to actually do this on line. So....a quick call to the Customer Service line was made & a firm promise to size it pre delivery made. Of course, it arrived without being sized & to add insult to injury the quality card had the sizing box ticked as done. A local Chisholm Hunter store graciously did this for me but in these difficult times a simply unnecessary journey was made to do it. A poor effort. Nice service in store though.”

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Posted 4 years ago

“More than happy with the purchase and the discount but a little disappointed that the warranty wasn’t activated and it took 5 calls to sort it out after being promised that the Falkirk Shop would call me back.”

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Posted 4 years ago

“Would have been nice if they honoured their price match promise for my purchase.”

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Posted 4 years ago

“Received watch on time. Box was damaged and it took them 2 weeks to send a new one because they "forgot".”

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Posted 4 years ago

“The watch we received had a flat battery and the box it came in looked old and tatty. As a result we picked up a replacement at the Manchester store. This time it was in a nice new box.”

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Posted 4 years ago

“I bought a watch in an online store. Unfortunately, I had to replace the battery because it was discharged.”

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Posted 4 years ago

“I was a little disappointed how a £270 pair of cuff links were posted out in shabby ripped bubble wrapped envelope, I emailed but no one got back to me.”

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Posted 4 years ago

“Positive: Friendly Staff / item received in good order / competitive price. Negative: Lack of communication about delivery progress especially when it’s related to delays. Incomplete paper work in relation to the associated warranty certificate.”

Helpful Report

Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,633 reviews