Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,633 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a £1600.00 watch online and picked it up at the Falkirk branch. When it was brought out to me it was handed to me in the box. I had to ask to try it on. They did takeout links to suit my wrist size within the hour which was good, however the "free" watch winder was out of stock and the girl took my number and advised that it should in within a few days and that she would phone me when it was in. After nearly 2 weeks without any call, I visited the store where the girl apologised for not phoning me but advised that the watch winder was out of stock and that it would be "weeks" before I would receive it ! I love the watch but my experience hasn't been great.”

Helpful Report

(Falkirk) - Posted 5 years ago

Good afternoon, Thank you for your feedback and we are glad you are happy with the watch you purchased for us. We currently have a slight back log of Watch Winders and are working hard to get them out to customers as fast as possible. We are anticipating all Watch Winder free gift deliveries to be fulfilled within the next 15-20 business days and I can confirm you have been allocated one from our next delivery. I hope this is okay and I hope you continue to enjoy your new watch, once again, thank you for your valued feedback. Kind regards Jake Chisholm Hunter

Posted 5 years ago

“Prior to purchasing a pendant, I contacted CH to ask the size of the pendant. No size on the website. Info given was misleading. Pendant was half the size stated by CH representatives on “chat” when it arrived. Insufficient info on items on website”

Helpful Report

Posted 6 years ago

“Service was OK. Purchased a RADO watch for my daughter; had to drive to Nottingham to collect as this was the only way they would make an adjustment to the strap.”

Helpful Report

Posted 6 years ago

Hi Mr Tatman, Thank you for your review and feedback. We are more than happy to adjust watch straps prior to dispatching them to customers to save the inconvenience of having to post out. I'm very sorry that on this occasion you had to drive to our Nottingham store for this, I will pass this onto our Website Sales Manager who is going to look into why you were not informed prior to purchasing. Once again, thank you for your valued feedback and I hope you enjoy the watch. Kind regards Chisholm Hunter Customer Support

Posted 6 years ago

“This is the 3rd time I have ordered online for delivery to collect in store and found the customer service sadly lacking. I did not receive an email to say my delivery was actually in the store or nor was I contacted by phone to say I could collect therefore left wondering where my order was.”

Helpful Report

Posted 6 years ago

“Price of the item was good, however sending a >£2k watch in a mailing bag with no protection was an unwelcome surprise... Must do better, boxes aren't that expensive!”

Helpful Report

Posted 6 years ago

Chisholm Hunter is rated 4.5 based on 3,633 reviews