chloebuy.com have a Customer Happiness Grade of C-. Customers love their delivery but are unhappy with their refunds.
“
This is the best website I have ever encountered. Although the logistics is a bit slow, the quality of the shoes is still very good. I got a good product for a small price and I'm satisfied
”
- Anonymous
“
I want to say that their shoes are great, just like photos. If their website can speed up the delivery, it will be perfect.
”
- Anonymous
“
Ordered 4 pair, received 1 of the 4 months later and they were worth maybe $5. Asked PayPal to issue refund for the other 3 and out $23 on this cheap looking pair. Reviews on website have to be fake!
”
- Mad shoe chick
“
I requested a refund and to cancel the order and they just keep saying they will ensure the item arrives soon.
”
- Vanessa
“
Only received one pair of the three pairs of shoes I ordered (six months later). Never received a refund for the other two pairs that have not been shipped a full year later.
”
- Emily
“
Why didn't I have a message on my order and I was going to ask the customer service of their website.
”
- Rebecca Britt
“
The website is very cheap and the quality is OK. When I bought on this website, I didn't expect the quality to be so satisfying. Unfortunately, their shoes are a bit bigger for me. I have reflected this problem with their customer service. The solution they provided to me is very satisfying. I just ordered another pair on this website just recently. I look forward to my shoes coming soon.
”
- Anonymous
“
The website is very cheap and the quality is OK. When I bought on this website, I didn't expect the quality to be so satisfying. Unfortunately, their shoes are a bit bigger for me. I have reflected this problem with their customer service. The solution they provided to me is very satisfying. I just ordered another pair on this website just recently. I look forward to my shoes coming soon.
”
- Anonymous
