Christmas Forest Reviews

4.4 Rating 92 Reviews
86 %
of reviewers recommend Christmas Forest
4.4
Based on 92 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Read Christmas Forest Reviews
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Phone:

020 3953 8794

Email:

team@christmasforest.co.uk

Location:

123 Shirland Road,
Maida Vale
London Borough of Harrow
W9 2EW

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Christmas Forest 5 star review on 14th December 2022
Denise Murray
Christmas Forest 5 star review on 4th December 2022
Sarah Bacon
Christmas Forest 5 star review on 9th December 2020
Paula Bennett
Christmas Forest 5 star review on 8th December 2020
Abigail Collier
Christmas Forest 5 star review on 30th November 2020
Sindia Malhotra
Christmas Forest 5 star review on 23rd November 2020
L W Nesmith
Christmas Forest 5 star review on 18th November 2020
Francisco Florido Bandera
Anonymous
Anonymous  // 01/01/2019
Very good. Thank you.
Helpful Report
Posted 4 years ago
We loved the help we received at Putney to choose our tree! The older people at Age UK Wandsworth enjoyed decorating the tree too!
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Posted 4 years ago
Our team were happy to help. Thank you for the lovely feedback and we hope that your will shop with us again!
Posted 4 years ago
I ordered 6ft and it’s definitely over 7ft but it looks amazing! We are delighted with it. Thank you and Happy Christmas all at The Christmas Forest.
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(Website) - Posted 4 years ago
Great reliable service!
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(Website) - Posted 4 years ago
Bought two trees from Beckenham Green - really good trees, friendly staff and excellent service - first time we have used Christmas Forest and will definitely be back next year.
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Posted 4 years ago
Beautiful tree. We are all very pleased
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(Website) - Posted 4 years ago
Very friendly efficient service. Lewis at the Kensal rise branch Was very professional helpful and calming in the midst of the Christmas busyness. .
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Posted 4 years ago
Very quick delivery and beautiful tree, happy with the service
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Posted 4 years ago
Very nice tree, great shape. Only downside is there isn't much of a scent.
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(Website) - Posted 4 years ago
The delivery drivers were both lovely and so helpful
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(Website) - Posted 4 years ago
Great staff, great tree!
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Posted 4 years ago
Updating my review - would love to give 5 stars but the failings in communication make that difficult. Pros: Ordering process was easy. Tree arrived absolutely gorgeous, full, healthy, bigger than I expected. Very fragrant. Crew that set it up was super quick and friendly. Hoping the tree lasts through Christmas. Love the idea that they will haul it away in January. Cons: Never received any order updates or that it was out for delivery. Paid for a 6 hour delivery window, but unlike every other service or store, did not get any live updates that day or even a two hour delivery window, no tracking, so I had to be at home for 6 hours. Trying to reach the company was impossible. Online chat said my order was awaiting fulfullment (when it was supposed to be out for delivery). Finally sent emails, etc. and got a nondescript response "your order will be delivered today." Overall I'm very happy with the tree --- but i hope that by January they can have better tracking and time windows for the pick up, and that next year their communication for ordering and delivery will be better. Simply no reason in 2022 for a company not to be able to give shorter delivery windows or live tracking the day of the delivery.
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Posted 1 year ago
Tree was better and bigger than expected. All arrived on time but communications could have been better.
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Posted 1 year ago
The tree is a good shape, perhaps just a little shorter than I was expecting, let's see how it behaves in the next couple of days as last year I had a tree from a different supplier lasting a very long time
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(Website) - Posted 2 years ago
Prompt polite delivery and a really nice tree. We ordered a 9ft tree and the one delivered was exactly 8ft tall so be careful you allow for this.
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Posted 3 years ago
Beautifully shaped Nordmann tree at a fair price. Delivery was a bit late but the tree arrived in great condition. Signage at Richmond is dreadful - the sale area is behind the pool this year near the tennis courts. Persevere!
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Posted 3 years ago
Delivered on time, and good healthy tree. Sadly a couple of branches are snapped and there’s some mud on others meaning can’t give full 5*
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(Website) - Posted 3 years ago
Nice, simple stand
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(Website) - Posted 3 years ago
Service is good
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(Website) - Posted 4 years ago
There were a few branches dead as they’ve been too frozen and it’s smaller than 6ft
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Posted 1 year ago
Christmas Forest is rated 4.4 based on 92 reviews