Christmas Forest Reviews

Name: Christmas Forest
Address: 123 Shirland Road, Maida Vale, London Borough of Harrow
Rating: 4.42

4.4 Rating 92 Reviews

86 %

of reviewers recommend Christmas Forest

4.4

Based on 92 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver

Visit Website

Phone:

020 3953 8794

Email:

team@christmasforest.co.uk

Location:

123 Shirland Road,
Maida Vale
London Borough of Harrow
W9 2EW

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Christmas Forest 5 star review on 14th December 2022

Francisco Florido Bandera

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Updating my review - would love to give 5 stars but the failings in communication make that difficult. Pros: Ordering process was easy. Tree arrived absolutely gorgeous, full, healthy, bigger than I expected. Very fragrant. Crew that set it up was super quick and friendly. Hoping the tree lasts through Christmas. Love the idea that they will haul it away in January. Cons: Never received any order updates or that it was out for delivery. Paid for a 6 hour delivery window, but unlike every other service or store, did not get any live updates that day or even a two hour delivery window, no tracking, so I had to be at home for 6 hours. Trying to reach the company was impossible. Online chat said my order was awaiting fulfullment (when it was supposed to be out for delivery). Finally sent emails, etc. and got a nondescript response "your order will be delivered today." Overall I'm very happy with the tree --- but i hope that by January they can have better tracking and time windows for the pick up, and that next year their communication for ordering and delivery will be better. Simply no reason in 2022 for a company not to be able to give shorter delivery windows or live tracking the day of the delivery.”

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Posted 1 year ago

“Tree was better and bigger than expected. All arrived on time but communications could have been better.”

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Posted 1 year ago

“The tree is a good shape, perhaps just a little shorter than I was expecting, let's see how it behaves in the next couple of days as last year I had a tree from a different supplier lasting a very long time”

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(Website) - Posted 2 years ago

“Prompt polite delivery and a really nice tree. We ordered a 9ft tree and the one delivered was exactly 8ft tall so be careful you allow for this.”

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Posted 3 years ago

“Beautifully shaped Nordmann tree at a fair price. Delivery was a bit late but the tree arrived in great condition. Signage at Richmond is dreadful - the sale area is behind the pool this year near the tennis courts. Persevere!”

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Posted 3 years ago

“Delivered on time, and good healthy tree. Sadly a couple of branches are snapped and there’s some mud on others meaning can’t give full 5*”

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(Website) - Posted 3 years ago

“Nice, simple stand”

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(Website) - Posted 3 years ago

“Service is good”

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(Website) - Posted 4 years ago

Christmas Forest is rated 4.4 based on 92 reviews