The Chuckling Cheese Reviews

"Terrible service. You don't get the items you ordered and I had a missing truckle.\r\n\r\nConstant unanswered phone calls, answer phone messages and FB messages ignored plus numerous emails sent. \r\n\r\nI finally received a basic email response today but no mention re my missing truckle! See image."

"I ordered online a large number of cheese truckles to make gift hampers for the family members. I tried one of them - \u201cSunday Roast\u201d and it was awful, it did not taste anything like in description on their website, just pure black pepper (lots of it!) and nothing else, so it was completely unusable as it was described as mild and the intended recipients do not tolerate extremely spicy good. I emailed their customer services, who (to be precise - Zara) then replied that my opinion of their cheese was incorrect and that their cheese is \u201cvery popular\u201d. I then requested to return the order for a refund and never heard from them again!!! I left a negative feedback using a link they sent me and it got rejected, so buyers beware of positive reviews on their website, as they obviously publish only those positive ones. Trully shocking experience with this company, they are such a disgrace!!! I still cannot belive how unprofessional they have been\u2026"