“Get this bit awfulness
Purchased a dsquared2 jacket made in Italy extra. When it arrived has made in China labels. So I contacted them and was told by the rather bored uninterested fella just send it back. No I said you come collect it. Well they could not be bothered to do that so I opened a case on PayPal of false advertisement.
Well here is the interesting part. I told them of their error and even though the item is now out of stock on their site they modified the website to read made in China.
Well I had made copies of their site so I can now provide evidence that only have they falsely advertised and took no interest but they attempted to cover up their mistake in a devious a pitiful manner that shows how appalling they actually are.
Come on, that's awful”
“HORRIBLE RUDE SCAM CUSTOMERS
Horrible customer service spoke to a man named Abbas very unhelpfull blaming the customer for damage without looking in to the problem. Placed a order i recieved it damaged he saying i received parcel so nothing they can do i did not pay £520 for a box . He was not willing to look into the damage or speak to dpd. No respect for customers at all did not respond to emails i had to ring store multiple times and got told nothing they can do. AVOID AT ALL COST. (We will happily give you a full refund or exchange if the item(s) are returned in the ... Faulty goods must be returned within 28 days from dispatch date.)”
“I’ve ordered fro Circle Fashion in the past with no problems. However, following an order I have just received I have now realised like many of the reviews I’ve just read it’s when things go wrong with your order than you encounter problems. I ordered a Canada Goose Langford parka in a size large because the editors notes said it was a fusion fit which is a slimmer fit. I had recently returned a regular fit Canada Goose Langford parka to another company with no issues as it was too big. When my order arrived I noticed it was also very big on me and I suspected it wasn’t fusion fit which customer services confirmed. I pointed out that there website states it is fusion fit and they said they would look in to this. I asked for a returns label and the e mails I keep getting back state that they do not cover return postage. So I am left with a coat that I was misold and Circle Fashion want me to cover the return postage even though it is there mistake! Very disappointed”
“Ordered Alexander Mcqueen tshirt in size SMALL but received size XL. Trying to call them and it goes to voice mail which is full and no reply to tons of mails sent to them. Do not know what to do with the tshirt. Waste of money and time. Do not want send them back without communication coz then will have to follow up for refund which would be a nightmare too like the purchase is.”
“One of the biggest mistakes i ever made was clicking on this website.
Order placed since 28th January and till now, no single information regarding my order, no one picks their customer care lines, called almost 10times, no one replies email, emailed like 20times since then, no one replies numerous DMs. Beware of companies that limit their comments on social media, it shows they are running from something.
I understand about current global situation, but the companies that will come out of this stronger will be those ones that gives everything to ensure customer satisfaction even when the chips are down
This is one crappy company, avoid them for your peace of mind”
“I ordered a hugo boss boots brown finally arrived opened the box a black pair of boots not what I wanted brown brown tried phoning no reply given up afraid to return who knows what might happen”
“For your peace of mind, avoid this company at all cost!!!
I placed an order since 28th Jan, till today not received.
Sent tons of mails, no one responded
Made several phone calls to a so called customer care line no one answers for almost 2 months
Very horrible customer service, I doubt they are legit.
I am soo hurt because it was supposed to be a val gift but they obviously do not care”
“Please do not use this people
Ordered an item which they said shipped on the 29th Jan till now NOTHING. All attempts to reach them proved abortive. Calls like 7 times unanswered, emailsunanswered, DM on Instagram not read and the limited the comments on their profile. I guess that should have been a red flag!”
“Avoid this company at all costs, STILL waiting after 12 weeks for my refund!!
You have been warned people
They don't answer phone call or reply to any emails”
“If I could give no stars for this company I would!Avoid at all costs.Returned item for refund on 6th December..no refund despite promises to do so.Ordered two other items which I have never received .They owe me £200.The manager is a theif and a liar. Very sad state of affairs to treat people so badly.I notice they had a compulsory strike off at Companies House.Next stop is trading standards, it's happening to too many innocent people.”
“Scamming barstewards. Took my money 18 days ago, then went into hiding. They ignore all correspondence. Credit card company now involved, who will be issuing a charge back against these crooks. Avoid Circle Fashion like the plague.”
“Avoid. The same as everyone else. I ordered goods on 27th Nov 2019 and nothing recieved. No reply when emailing and no reply on the phone lines. Looks like I am another victim.”
“They have taken the money out of my account over 2 weeks ago and I still haven’t received my goods. I have emailed daily with no response and called 20 times a day without anyone answering. I would advise anyone to save their hard earned money and spend it somewhere else!
AVOID this company”
“Never recieved my item am being refunded via paypal. No reply from countless emails and phonecalls. No tracking number or email confirmation sen but took my money!!! Need shuting down they are ripping off so many people just wish i had read the reviews before ordering. Totallu disgusting!!!”
