“They are in the UK. I’m in the US.
I saw a Hugo Boss sport coat advertised for 45-50% less than what it was selling for at hugoboss.com and local stores.
Before placing my order, I asked a question about jacket sizes over email. I never received a reply.
I was a bit skeptical given other reviews, but decided to give Circle Fashion a try nevertheless. I placed my order on June 2. The order confirmation said I’d receive an email when it was fulfilled and passed to a carrier. The email never arrived.
The website said the order was dispatched on June 6.
On June 10, I sent an email threatening to cancel payment if I didn’t get an update in two days. I heard back from Circle Fashion on June 11. They said they’d send a tracking number once they had it. I never received a tracking number.
On June 18, I sent another email threatening to cancel payment if they didn’t provide a tracking number. The package arrived later that day.
The sport coat arrived as advertised in perfect condition. No complaints.
Would I recommend Circle Fashion? It depends. For something on the less expensive side, I’d give them another chance. For something more expensive, it seems too risky.
To summarize, communication was poor/nonexistent, but I got my sport coat for much less than I’d have to pay anywhere else.”
