Citation Ltd Insights

Citation Ltd have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" This company are not to be trusted, they have scammed us into the 5 or 10 year contract be careful and read the contract properly every detail of it, if you want to cancel the agreement you can't or you will have to pay they £3000 to do so absolute scammers now I am stuck paying the £100 every month and not using their services at all as I do not require them. "
- This Company are not to be Trusted
" This company are not to be trusted, they have scammed us into the 5 or 10 year contract be careful and read the contract properly every detail of it, if you want to cancel the agreement you can't or you will have to pay they £3000 to do so absolute scammers now I am stuck paying the £100 every month and not using their services at all as I do not require them. "
- Alex

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Alice, Customer Support