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Citibank Reviews

2.9 Rating 223 Reviews
48 %
of reviewers recommend Citibank
2.9
Based on 223 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5

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Citibank 2 star review on 25th July 2025
Jonathan S. Cooper
Citibank 2 star review on 20th July 2025
Joseph M. Hewett
Citibank 1 star review on 28th May 2025
Fredmercy347 At Gmail.com
Citibank 2 star review on 24th May 2025
Sandra
Citibank 1 star review on 22nd May 2025
Becky Pear
Citibank 5 star review on 22nd May 2025
Micheal
Citibank 1 star review on 14th May 2025
Sean Weekly
44
Anonymous
Anonymous  // 01/01/2019
If I had read the reviews in advance, I might have been more aware of the issues others experienced. Thankfully, ROCKPILEL took my complaint seriously and responded promptly and professionally. I received a full refund last week, which was a huge relief and a clear indication that ROCKPILEL Team is committed to customer satisfaction and accountability
Citibank 2 star review on 25th July 2025
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Posted 1 month ago
“R O C K P I L E L responded to my inquiry within a day, explained everything clearly, and didn’t waste time. They recovered my funds faster than expected, and their support team was always on standby when I had questions. Highly recommend!
Citibank 2 star review on 20th July 2025
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Posted 1 month ago
All thanks to your service
Citibank 2 star review on 18th July 2025
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Posted 1 month ago
All thanks to your firm
Citibank 2 star review on 11th June 2025
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Posted 2 months ago
I went through an incredibly stressful period when I lost access to my funds. Fortunately, I came across Mr. Erin and his team. They were responsive, professional, and genuinely cared about helping me. They walked me through every step of the recovery process and patiently answered all my questions. With their support, I was able to recover my money—something I honestly thought was impossible.
Citibank 2 star review on 24th May 2025
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Posted 3 months ago
I am so tired of always loosing my money to scam organization this happened a week ago I saw a review commending them I believe only for me to send them my money and not hear from them anymore this was part of my savings I was trying to multiply I am so glad I found the help of RESORUS.com they were able to get some of my money back Thank you RESORUS.com
Citibank 2 star review on 10th November 2024
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Posted 9 months ago
These guys should wear masks.
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Posted 6 years ago
Citibank is rated 2.9 based on 223 reviews